Hewlett-Packard’s TouchPad represents a substantial bet for the company. Success will validate webOS as the operating system of HP’s future, and anoint it as a viable competitor (along with Google Android) to Apple’s iOS. Failure will likely hobble HP’s attempts at rebranding itself as a “cool” consumer-tech company.
Over the past few days, numerous publications have strained to compare the 9.7-inch TouchPad to Apple’s iPad, currently the reigning champ of tablets. While that match-up is inevitable, HP’s tablet actually shares greater similarities with another device already on the market: Research In Motion’s BlackBerry PlayBook.
Like the PlayBook’s QNX-based operating system, the TouchPad’s webOS 3.0 places heavy emphasis on multitasking (with similar thumbnail windows to denote which applications are currently running) and finger-swiping as a navigation gesture.
With both the PlayBook and TouchPad, you draw a finger upward from the bottom rim to minimise an application, before flicking to banish it. Like the PlayBook, the TouchPad library boasts a relatively small number of applications at the outset (the HP App Catalogue lists more than 4,450 “new” ones).
And like the PlayBook, the TouchPad feels like a work in progress, albeit one more polished than RIM’s offering. Although HP’s tablet boasts a 1.2GHz dual-core processor, the user interface feels slow. Every application seems to require a few seconds’ worth of loading time before it actually runs. Swiping between application-launcher screens also comes with the occasional split-second stall. It is a little bit frustrating but also something HP executives have made noise about addressing in recent days.
“You’ve also seen that reviewers rightly note things we need to improve about the webOS experience,” Jon Rubinstein, general manager of HP’s Palm Global Business Unit, wrote in a memo to employees that inevitably leaked onto Boy Genius Report and other Websites. “The good news is that most of the issues they cite are already known to us and will be addressed in short order by over-the-air software and app catalogue updates.”
In the meantime, the TouchPad’s initial line-up of baked-in applications includes email, calendar, chat, photos, maps, Adobe Reader, Quickoffice and a few others. Combined with the Facebook application and Angry Birds, that is more than enough for most consumers to start.
Unlike the PlayBook and other tablets on the market, the TouchPad forgoes the rear-facing camera in favour of a single 1.3-megapixel lens embedded in the front. Granted, tablets are not going to replace cameras anytime soon as your average user’s picture-taking device of choice, but the TouchPad’s lack of a rear lens curbs your ability to take impromptu images for work or otherwise.
The TouchPad weighs 1.6 pounds, a bit heavier than the iPad 2 at 1.3 pounds and Samsung’s Galaxy Tab 10.1 at 1.24 pounds. It also feels thicker than those tablets, perhaps because of the softly rounded edges and sloping back. The TouchPad features a glossy black backing that looks and feels high-quality, and the construction feels solid: The “on” and volume buttons along the rim do not wiggle in their frames, and the home button offers a satisfying “click” when pressed.
The TouchPad’s screen offers 1024 by 768 resolution, perfectly sound for the current generation of tablets, and support for Adobe Flash and HTML5 support. The device noticeably warms after a relatively short period of use, but not in a way that is uncomfortable if it is balanced on your legs. Its battery will last around five or six hours, depending on intensity of use.
Unlike other tablets on the market, which come with a charger cord, the TouchPad includes a Touchstone adjustable stand for plug-in-free charging. Once docked, the TouchPad offers a giant clock – ideal for those road warriors who need a desk or bedside clock. On the downside, the stand is a little bulkier than a standard tablet charger; those who travel frequently with a tablet, without a lot of space in their bag, may find themselves a little frustrated with having to devote a few more cubic inches of room to HP’s latest innovation. But, if anything, that is a minor quibble.
Overall, the TouchPad represents a solid start for HP. From here on in, it is all about the execution – whether they can attract the third-party developers necessary for a substantial application ecosystem, whether they can tweak the software for faster performance and fewer glitches, and whether webOS will evolve in ways that make it an ideal platform – not only for a tablet, but also laptops and desktops. If all that happens, HP could have a tablet that indeed stands apart from the crowd.
When the TouchPad appears in July, HP will offer the 16GB version for £399, and the 32GB version for £479. It will be WiFi-only for the moment, although additional connectivity is expected in future versions.
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