Report: The World Needs To Wake Up To SAAS

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Big-Data Analytics as a Service

At a February 2011 meeting of the CTO Forum in Half Moon Bay, California, about 60 C-level executives from diverse large enterprises such as NASA, Visa International, Google, MGM Resorts, Kaiser Permanente, Facebook and SAP Labs all came with different IT agendas.

But they all agreed on one thing: The tools do not yet exist to handle big-data analytics (petabyte-level data storage and above) the way they need to be handled now, much less the way they will need to be handled in the future, as big data gets even bigger.

Because most big-data-generating companies are already cloud-savvy, SAAS figures to be prominent in the sector. Cloud services that can tackle big data in specific areas at a time are now available.

Promising players in this space include EMC’s Greenplum, which at the recent O’Reilly Strata Conference released a free community version of its analytics database. The Apache Hadoop project, which develops open-source software for scalable, distributed computing of big data for enterprises, also is gaining momentum in this area.

As a sidebar, upstart virtual database provider Delphix, a new startup from Avamar founder and former EMC executive Jed Yueh, brings a unique contribution to solving the big-data analytics problem. With its ability to tether production databases to any number of copies for any type of use (such as patching, reformatting, e-discovery and analytics), and keep everything synchronised, big-data analytics in a SAAS model are now a reality. It’s not a surprise that Delphix has been getting a lot of calls lately; nobody else — not even Oracle — has been able to perfect this trick.

E-Discovery as a Service

Evidence collection for litigation purposes, long considered the private domain of law firms or legal departments manually searching through storage and racking up huge hourly costs, is now getting the SAAS treatment.

If a company is holding documents in cloud storage — or any storage silo — that might be required for a legal case, they now can be identified and processed for the court in a more timely fashion. Clearwell Systems, which has long specialised in finding necessary data for litigation and audit purposes, now enables users to discover information in e-mail and SharePoint documents from Microsoft Business Productivity Online Suite.

Using Clearwell’s new software, users can identify and collect data from Exchange Online and SharePoint Online for e-discovery requests in response to litigation, regulatory inquiries and internal investigations.

Once collected, the data from the cloud storage is immediately made available for e-discovery phases, such as processing, analysis, review and production.