Microsoft says it is raising the price of Client Access Licences (CALs) for certain server-based products like Lync, SharePoint, Exchange and others because workers are accessing those programs from a growing number of end-point devices.
The price increases taking effect December 1 apply to licences granted for on-premise deployment on a per user basis, but not to licences sold on a per machine basis. According to an analysis from the group Directions on Microsoft, which is independent of Microsoft, the per user licences can still be more cost-effective, even at a higher price, because they allow one user to access the applications from a number of devices. This is typical these days as workers bring their own device to work as well as work on company-owned machines.
The 15 percent price hike only applies to CALs and not to client management licences (CMLs) for handling the management of client devices using Microsoft System Centre, or to Subscription Licences (SLs) for running computations on data residing in Microsoft data centres on a subscription basis. CALs are perpetual licences that are only paid for once.
For those reasons, the impact of the 15 percent jump should be blunted somewhat, said Rob Horwitz, research chair for Directions of Microsoft. He hasn’t heard many complaints from enterprise customers on the price hikes, but expects to receive some feedback when he appears at one of a series of Microsoft Licensing Boot Camps that Directions will be hosting next year, starting with one in San Diego on 31 January, 2013.
News of the price hikes has been spread mostly by software vendors, including large account resellers (LARs) such as SoftwareOne in the UK.
“It is clear there has been an explosion of consumer devices which are proliferating rapidly into business,” SoftwareOne explained in a Q&A document shared with its customers. “Microsoft believes, on average, there are three or more devices per information worker employee in companies today.”
That is what makes a per user licence more cost-effective than a per machine licence.
Horwitz says he doesn’t think the CAL price hikes alone will prompt enterprises to shift to a subscription software-as-a-service model for software from on-premise, but it is just one of several factors driving the move to subscriptions.
Besides the BYOD trend and the proliferation of end point devices that one employee uses during the workday, Microsoft wants to push the subscriptions to move enterprises off of dated software platforms.
“Microsoft’s biggest competitor is not Google or IBM, it’s Microsoft from a few years ago,” said Horwitz, addressing what he calls Microsoft’s “good enough” problem.
It’s hard to convince some users to move off of older software that works just fine. That’s why many businesses still run Windows XP, Office 2003 or 2007, he said.
Another issue with legacy on-premise software is dealing with piracy and other licence compliance restrictions on the users that disappear when a company goes to a subscription model with the appropriate version of the latest software delivered to the customer through the cloud, such as Office 365.
Other server-based apps affected by the price hikes include Windows Server 2012, Exchange Server 2013, Project Server 2013 and Visual Studio Foundation Server 2012.
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Originally published on eWeek.
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