Categories: Workspace

JPMorgan Warns 465,000 Of Data Breach

JPMorgan Chase, one of the world’s biggest banks, has warned 465,000 of its UCard customers about a breach of its systems.

It said personal data of a number of its prepaid card customers’ could have been compromised.

JPMorgan server hacked

“We have found no evidence that the information was used improperly and we will continue to monitor,” a spokesperson said, in an emailed statement to TechWeekEurope.

“As a precaution, we will notify all affected cardholders and offer them one year of credit monitoring free of charge.”

At the time of publication, the spokesperson had not responded to a request for more details on the scope and nature of the attack.

The compromise of a chase.com UCard server took place in July, according to Reuters, but JPMorgan only discovered the breach in September, before fixing the issue and informing law enforcement.

Around two percent of its  25 million UCard holders were affected. It is believed some of the personal information was not encrypted when accessed. UCards are used by businesses to pay employees and by government agencies to pay out benefits.

The bank does not believe any critical personal data, such as social security numbers, birth dates and email addresses, were accessed by the hackers.

As compensation, JPMorgan has offered UCard holders a year of free credit-monitoring services.

This isn’t the first time JPMorgan has been successfully hit by hackers. It was one of the US banks caught up in the Operation Ababil distributed denial of service (DDoS) attacks that battered financial institutions throughout last year and 2013. Those attacks disrupted the online operations of the bank.

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Thomas Brewster

Tom Brewster is TechWeek Europe's Security Correspondent. He has also been named BT Information Security Journalist of the Year in 2012 and 2013.

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