Insights Provide View On Facebook Metrics

Real-time analytics for social plugins develops traffic and clickthrough visibility

Facebook late yesterday moved to provide more visibility for developers using its social plugins, which millions of websites use to create a bridge between their visitors and the social network.

Social plugins, including the ‘Like’ button, recommendations and activity feed, are software tools developers can install on their websites to inject Facebook functionality. The company launched the tools last April to extend its tendrils outside the walled garden and boost traffic for itself and publishers.

Developing better visibility
Facebook Insights for websites, an extension of its own real-time analytics for its own web pages, help developers get a handle of how people are interacting with their content so that they can improve their websites.

Developers using Insights will see how many times people saw and clicked Like buttons or saw and clicked Like stories to arrive at their website.

Websites are increasingly reshuffling their layouts to account for Facebook’s social tools, which can foster greater user engagement between Website publishers and the social network.

Facebook is becoming as much an advertising platform as a social network, and publishers with goods and services to sell are anxious to get noticed by the Website’s 600 million-plus users.

Facebook Insights engineer Alex Himel said developers can use the real-time data to test button placement on the Like button clickthrough rate (CTR), or find the Open Graph picture that generates the highest Like Story CTR.

Adding value to development
The idea is that developers will use this information to improve Like buttons on their websites, ideally to boost traffic and monetisation.

Facebook also expanded Popular Pages to users the top 100 pages that people are liking, commenting on, and sharing, and provides gender, age range, country, and language demographic information for each interaction that occurs on a Website and on Facebook.

This data is aggregated so no personally identifiable information can be accessed, Himel said.

Himel said Insights for websites also shows similar metrics for the number of times people saw and left comments, saw comment stories on Facebook, and clicked through to a site.

The addition comes one week after the social network launched a new Comments Box plugin to improve the distribution and quality of comments on a site.