Categories: Workspace

HP Recalls Laptop Batteries

Certain Hewlett-Packard lithium-ion notebook batteries are being recalled, the U.S. Consumer Product Safety Commission has announced, after two reports of overheated batteries resulting in fires that caused minor property damage, though no injuries.

Roughly 70,000 of the batteries were sold at computer and electronics stores, hp.com and hpshopping.com from August 2007 through March 2008 for between $500 (£329) and $3,000; battery packs were sold separately for $100 to $160.

The recalled batteries are used with the following HP and Compaq notebooks:

HP Pavilion:
dv2000, dv2500, dv2700, dv6000, dv6500, dv6700, dv9000, dv9500, dv9700
Resource Library:

Compaq Presario:
A900, C700, F700, V3000, V3500, V3700, V6000, V6500, V6700

HP:
G6000, G7000

HP Compaq:
6720s

Notebook model numbers can be found on the white service label on each battery, below the bar code. Batteries that may be subject to recall, according to the CPSC, will have one of the following bar code labels (the • symbol is a placeholder for other numbers or letters):

62940••AXV••••

65033••B7U••••
65033••B7V••••
65033••BGU••••

65035••B7U••••
65035••B7V••••

65035••BGU••••
65035••BGV••••

67059••V8U••••
67059••V8V••••

The batteries should be removed from notebooks, and users are being instructed to contact HP for a free replacement battery. HP’s recall hotline is (800) 889-2031 and the CPSC’s recall hotline is (800) 638-2772. HP’s Battery Replacement Program can also be contacted through its Website, here.

In a letter to customers on the HP Web site, the company says it is participating in the voluntary recall as part of its commitment to quality and service. “We are proactively notifying you of this issue and are prepared to replace all verified, affected battery packs,” the letter states.

Michelle Maisto

Michelle Maisto covers mobile devices, Android and Apple for eWEEK and is also a food writer.

View Comments

  • I brought a lap top HP G700 for a christmas present December 2007
    from Staples Merry Hill UK
    The battery blow and took the mother board with it , I complained to Staples , about this after I had it checked out and was told they had been recalled , but Staples did not wont to know , am left with a useless
    laptop which was only just two years old that cost me £400 ,
    am not very pleased has they had
    already been recordbefore I brought it
    and staples where still selling them
    Cassy

Recent Posts

Hate Speech Watchdog CCDH To Quit Musk’s X

Target for Elon Musk's lawsuit, hate speech watchdog CCDH, announces its decision to quit X…

11 hours ago

Meta Fined €798m Over Alleged Facebook Marketplace Violations

Antitrust penalty. European Commission fines Meta a hefty €798m ($843m) for tying Facebook Marketplace to…

13 hours ago

Elon Musk Rebuked By Italian President Over Migration Tweets

Elon Musk continues to provoke the ire of various leaders around the world with his…

14 hours ago

VW, Rivian Launch Joint Venture, As Investment Rises To $5.8 Billion

Volkswagen and Rivian officially launch their joint venture, as German car giant ups investment to…

15 hours ago

AMD Axes 4 Percent Of Staff, Amid AI Chip Focus

Merry Christmas staff. AMD hands marching orders to 1,000 employees in the led up to…

18 hours ago

Tesla Recalls 2,431 Cybertrucks Over Propulsion Issue

Recall number six in 2024 for Tesla Cybertruck, and this time the fault cannot be…

19 hours ago