Everbridge Buys UK Comms Provider Vocal

Unified communications (UC) specialist Everbridge announced that it has acquired UK-based Vocal, a provider of business continuity and communication solutions.

The strategic acquisition widens Everbridge’s portfolio as a provider of emergency notification and critical communication solutions.

Critical communications

Vocal will continue to support its full product line and customers as a wholly-owned subsidiary of Everbridge. The terms of the deal were not disclosed.

Everbridge provides a critical communication suite that helps clients be better prepared and respond more quickly during disruptive events. When an incident happens, whether it’s a natural disaster or an IT outage, Everbridge technology automates communications to ensure that the right messages get to the right people at the right time.

Vocal serves more than 1,000 customers across 85 countries including central government organisations, as well as being selected as the supplier of the Emergency Messaging System for Incident Management at the London 2012 games.

“Our rapidly growing market continues to demand increased global scale and connectivity,” Jaime Ellertson, president and chief executive of Everbridge, said in a statement. “Today’s announcement demonstrates our commitment to creating the industry’s most comprehensive global ecosystem of local support, strategic partners, and world-class solutions for critical communications.”

Broader range

With the addition of Vocal, Everbridge now offers a broader product family, delivered through 12 distributed data centres, and supported by employees in 7 offices in North America, Europe, and Asia.

The combined entity will serve more than 2,500 global clients who use the solution to communicate with over 50 million unique end-users every year, the company said.

“We are thrilled to be a part of the Everbridge team,” Trevor Wheatley-Perry, founder and managing director of Vocal, said in a statement. “With two industry leaders joining forces, we are now positioned to provide our customers with the industry’s richest solutions, coupled with the broadest and deepest global support and expertise available.”

In January, Everbridge expanded its international presence with additional investments in client-facing infrastructure. To better service its international and European-based clients, Everbridge extended its global data-centre network with additions in the Netherlands, Germany, and the United Kingdom.

European expansion

In addition to this continued commitment, Everbridge recently extended its footprint in Europe with the opening of a new office in Dusseldorf, Germany.

Organisations in more than 100 countries – including the American Red Cross and Virginia Tech – use Everbridge technology for their emergency notification and day-to-day incident communication operations needs.

With global data centres and an infrastructure reinforced for security and reliability, the Everbridge mass notification system is designed for rapid and efficient communications worldwide so the message will always go through.

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Originally published on eWeek.