BT is set to increase the cost of its phone, broadband and television services by as much as 5.9 percent in the New Year, its first major price increases since December 2011.
The telecommunications provider claims that it is doing everything it can to reduce the impact of the changes and has pledged to freeze prices until 2014.
Customers will be told of the increases in the coming months and those who are unhappy must contact BT within ten days of receiving their notification in order to cancel their contract without penalty.
“We know that no one likes price increases, which is why we’ve kept changes to 5.9 percent or less for Voice and Broadband and we will freeze prices on monthly line rental, UK landline calls, BT Broadband, BT Infinity, Vision Essential, and the Unlimited Anytime Plan from 5 January 2013 until 2014 at the earliest.”
BT Broadband Option 1 customers will pay £18.85 a month instead of £17.80, Option 2 customers £24.80 instead of £22.50 and Option 3 customers will fork out £28.35 instead of £26.60. Those with Infinity Option 1 will pay £1.20 more a month than the £21 they were previously, while Option 2 customers will pay £28.35 instead of £26.80.
The cost of a standard line rental has risen from £14.60 a month to £15.45, although customers can save money by paying for a year up front. The cost of making a call during the day is now 13.87p, an increase from 13.1p, while evening calls are now 1.11p, up from 1.05p.
BT’s unlimited Anytime Plan will increase from £4.90 to £5.15, while its Unlimited Evening and Weekend Plan rises by 15p to £3.30. Payment processing fees will increase to £2 a month, although this can be avoided by paying with direct debit.
In all cases the early termination charges for people who leave BT before the end of their contract will also rise.
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So let me get this right. In the new year BT are going to increase prices, and just to make sure they get blood out of a stone they will also increase the cost of leaving them.
And BT wonders why people are leaving them.
You can escape your BT contract without penalty on the grounds that BT's terms state:
"If British Telecom Payment Services makes a change to your material disadvantage, you may terminate your BT Telephony Services, BT Total Broadband or BT Vision agreement."
And this price hike (the fourth in just over 2 years) is certainly to your detriment. BUT you have only 10 days to invoke this from the time BT officially notify you. For more details see:-
http://www.moneysavingexpert.com/news/utilities/2012/08/bt-hikes-prices-for-millions