BT Broadband And Phone Prices Set To Rise In January

BT is set to increase the cost of its phone, broadband and television services by as much as 5.9 percent in the New Year, its first major price increases since December 2011.

The telecommunications provider claims that it is doing everything it can to reduce the impact of the changes and has pledged to freeze prices until 2014.

Customers will be told of the increases in the coming months and those who are unhappy must contact BT within ten days of receiving their notification in order to cancel their contract without penalty.

BT broadband price increases

“From 5 January 2013 we’re changing some of our Voice, Broadband and Vision prices. We’ll be telling everyone from 1 September via BT Update magazine (usually included with your paper bill) and via email for people who view their bill online,” said BT.

“We know that no one likes price increases, which is why we’ve kept changes to 5.9 percent or less for Voice and Broadband and we will freeze prices on monthly line rental, UK landline calls, BT Broadband, BT Infinity, Vision Essential, and the Unlimited Anytime Plan from 5 January 2013 until 2014 at the earliest.”

BT Broadband Option 1 customers will pay £18.85 a month instead of £17.80, Option 2 customers £24.80 instead of £22.50 and Option 3 customers will fork out £28.35 instead of £26.60. Those with Infinity Option 1 will pay £1.20 more a month than the £21 they were previously, while Option 2 customers will pay £28.35 instead of £26.80.

The cost of a standard line rental has risen from £14.60 a month to £15.45, although customers can save money by paying for a year up front. The cost of making a call during the day is now 13.87p, an increase from 13.1p, while evening calls are now 1.11p, up from 1.05p.

BT’s unlimited Anytime Plan will increase from £4.90 to £5.15, while its Unlimited Evening and Weekend Plan rises by 15p to £3.30. Payment processing fees will increase to £2 a month, although this can be avoided by paying with direct debit.

In all cases the early termination charges for people who leave BT before the end of their contract will also rise.

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