Microsoft has been in the Internet search business for a long time now, going as far back as 1998. And its Bing search engine is now five years old, having been launched in June 2009.
Despite Microsoft’s collective experience in the search environment and various initiatives such as the “Bing It On” challenge, some are questioning the impact Redmond’s engine has, compared to the 800 pound gorilla of the search engine market, Google.
Many hold stock in the search engine figures provided by ComScore. According to its latest findings, Google websites were responsible for 67.6 percent of US searches in May, compared with Microsoft’s 18.8 percent and Yahoo’s 10 percent, both actually powered by Bing. There has been very little year-on-year change.
But according to Reuters, advertisers are less interested in figures like these, but more interested in what hyperlinks are clicked and which websites are visited.
“Clicks are important because they tell us how well we are capturing [search users’] demand, and of course advertisers pay based on clicks,” said Jason Hartley, group media director at search marketing firm 360i. ComScore data “can lead you down the wrong path, or it doesn’t give you as much insight as you’d like,” he added.
Meanwhile another search engine tracker, StatCounter, which gets its data from more than three million websites, says that Google accounted for 80 percent of search engine-supplied US traffic in the last three months, whereas Bing accounted for 10 percent and Yahoo eight percent – lower figures that the ComScore research.
“Their [ComScore] current methodology is likely to mislead those who take it at face value,” Rand Fishkin, co-founder of search advisory firm Moz was also quoted by Reuters as saying.
ComScore meanwhile said it stands by its figures, with VP of Marketing Andrew Lipsman telling Reuters that the data is not designed to measure where Web traffic goes, only the searching behaviour of consumers.
Whilst it is hard to truly uncover whether the advertisers money goes into Microsoft’s or Google’s coffers, some investors reportedly feel that Microsoft should not be in the search business at all, because it is an expensive venture to operate due to the data centre and engineering expertise needed.
The new search data called into question Bing’s usefulness, Todd Lowenstein at HighMark Capital Management told Reuters. He and other investors believe Microsoft should focus on products that businesses pay for, such as the Office suite of products and the Windows operating system.
“Microsoft would be better served selling Bing to another player who can use the asset,” he reportedly said.
Meanwhile, Microsoft is building relationships with other tech players looking to reduce the domination of Google. In June last year, Apple opted to drop Google from its Siri mobile search option and instead use Bing.
And it is worth remembering that Bing not only faces a challenge from Google, but also other search engines such as China’s Baidu and Russia’s Yandex.
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Bing should be in the personal assistance business. To do that MS needs to see all the same stuff as Google, but MS/Office users have a much greater need for online/offline help because of the arcane and infuriating ways their services??? are organized.
Bosses everywhere love MS/Office, hostages have come to love it (Stockholm Syndrome); Dilbert hates it.
It’s often forgotten that Bing is much more than just a search engine. Frankly, I expect that even if hardly anyone used bing.com to search the web then Microsoft would still keep it going as it is essential to so many other products and services. Desktop web searching is just a very small part of search engine use these days (as Google knows). These days apps, cloud services, discovery tools and so much more make use of search. In Microsoft alone, take Office 365 Power BI, Windows 8 search, Windows Phone Cortana, Xbox search / discovery, and so much more. Apple’s Siri uses Bing as its default search. Bing also stands out with much more structured data entities available and in development than Google’s more ‘crawl and grab’ approach. So many things at Microsoft would simply not be possible without Bing. It seems to me that even Stephen Elop declared that he would sell off Xbox and Bing at Microsoft if he came to power. Really dumb suggestion, given Bing powers most Microsoft products, and Xbox is entry into the living room. So really, are Microsoft scared that they don’t have a majority on desktop web search? I think not!