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Can Customer Care Be Given In 140 Characters Or Less?
Oisin Lunny, senior market development manager at OpenMarket says social media is an important part of customer care but can never take its place
Jeremy Corbyn’s Twitter Account Is ‘Hijacked’
Hackers post series of satirical messages on Jeremy Corbyn's account before control is re-established
Twitter Cracks Down On Extremists And Trolls
Twitter goes after terrorists and trolls, after it revises its rules for dealing with online abuse and hate
The Best Brand Social Media Reactions of 2015
Digital marketing agency Liberty Marketing takes a look at the moments in 2015 when brands truly connected with their audiences through social media
10 Creative Tweets That Will Make You Rethink Twitter
Helle Tyllesen, director of customer Strategy at Falcon Social, takes a look at some of the best brand tweets of 2015
Twitter Is Going To Build A Drone
Social media network gets granted patent for drones that stream live video and photo content
Instagram Gets Its ‘First Dedicated Security Solution’
Proofpoint SocialPatrol also helps to manage social media accounts on Facebook, Twitter, LinkedIn, Google+ and YouTube.
Twitter Targets Outside Users With Extra Ads
New strategy will look to advertise to people who read tweets without logging in to Twitter
Anonymous Launches ‘Day Of Trolling’ Against Isis
Activist group launches attacks and posts advice on how to target terrorist organisation
Malvertising Appears In Promoted Tweet To Steal Facebook Logins
Rogue advert on Twitter aims to infect and then steal a user’s Facebook credentials, Proofpoint warns
Anonymous Declares War On ISIS Following Paris Attacks
Hacker collective vows to 'hunt down’ ISIS and begins shutting down Twitter accounts professing support for Islamic State
Twitter Ordered By Russia To Keep Data Local
Russia joins Safe Harbour aftermath and demands Twitter store user's data within the country
Mobile Payments Firm Square Files For Multi-Billion Dollar IPO
Payments company run by Twitter CEO Jack Dorsey prepares to go public
Twitter Re-Appoints Jack Dorsey As CEO
Dorsey will juggle his return as CEO with identical position at Square
Greater Manchester Police Website Suffers DoS Attack
Police website knocked offline for several hours following denial-of-service attack
Data Centre Laws Postponed In Russia For Facebook, Google
Roskomnadzor comms regulator delays data sovereignty enforcement for big US techies until January amidst data centre build refusals
Box Signs Up Airbnb, LinkedIn, Spotify And Twitter
Box adds digital businesses to its customer base, claiming firms of all sizes need to adapt to the cloud
HSBC Confirms Apple Pay Will Launch In The UK Tomorrow
Social media slip-up comes as UK shops start putting up signs advertising the technology
BlackBerry ‘Wipes Twitter’ From Users’ Phones
An upgrade to the Twitter app for the BlackBerry OS cannot be used once installed
Twitter Replaces CEO, Ditches 140 Character DM Limit
Jack Dorsey rejoins the company he founded as Dick Costolo is shown the door
Twitter Results Cast Doubt On Advertising Strategy
Twitter's ad growth was lower than expected, although it expects 'direct response' adverts to become more lucrative
Anonymous Lists Thousands Of ‘ISIS Twitter Accounts’
The group has released its largest-yet list of social media accounts allegedly used by ISIS
Twitter ‘Investigating’ Militant ISIS Threat Against Co-Founder
The social network said it is working with law enforcement agencies to look into an alleged militant threat against Jack Dorsey and others
Barclays Lets You Send Money Through Twitter
PingIt lets customers pay people and businesses using their Twitter handle
Twitter Voices Support For Net Neutrality
Twitter says net neutrality legislation essential for US economy and for freedom of speech
Confused ISIS Hackers Attack Non-League Football Club
Islamic State hackers fail to find back of the net with hack of a English non-league football club
Twitter Confirms CFO Account Hack
The Twitter account belonging to the CFO of the microblogging website falls victim to hack
Chipotle Restaurant Apologises After Racist Twitter Hack Tweets
The Twitter account of a US restaurant chain was hacked over the weekend, with attackers using it to post offensive messages
Twitter’s Q4 Financial Results Send Investors Into A Frenzy
Twitter’s share price has soared more than 11 percent following the publication of its FY 2014 Q4 results.