Sky says the quality of its product and customer service help it stand out as it prepares for new Now TV and Sky Q TV
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EE ‘Best’ Mobile Operator At London City, Gatwick And Heathrow Airports
RootMetrics' latest airport network testing shows EE retains top spot at London airports
Hyperoptic 1Gbps Broadband Now Available In Reading
Hyperoptic to cover the entire of Reading with fibre by the end of 2016 after switch on
Two Thirds Of Business Broadband Users Protected By New Ofcom Code
Seven ISPs, including BT, TalkTalk and Virgin Media, sign up for new voluntary code that will allow businesses to exit contract without penalty if speeds don't measure up
Norfolk Council Employees Benefit From ‘National Roaming’
Norfolk County Council signs £20m communications deal for wired and wireless networks, unified communications and national roaming mobile services
Slow Broadband Costs Small Business Employees ’15 Minutes A Day’
Virgin Media Business research coincides with launch of the provider's 300Mbps broadband service
MPs Report: BT And Openreach ‘Natural Monopoly’ Should Be Separated
A report backed by 121 MPs says BT and Openreach should be separated for the good of the UK's broadband infrastructure
Virgin Media Restructure Threatens 900 UK Jobs
Virgin Media confirms a consultation on proposed job cuts is taking place, but says reorganisation will allow it to focus on expansion
Data Breach And Reliability Issues Cause TalkTalk Customers To Leave
Figures from Kantar suggest recent events at TalkTalk have had an impact on customer retention and acquisition in the communications market
ASA Proposes New Rules To Stop ‘Misleading’ Broadband Advertising
ASA says broadband consumers find current adverts misleading and confusing, and suggests most would break new rules to be introduced at end of May
FreedomPop MVNO Offers Cheap Roaming In Europe, US With Global SIM
FreedomPop raises £35m and wants to expand Global SIM to Latin America and Asia
New BT CIO Howard Watson To Lead EE Integration
New CIO and BT TSO CEO will oversee network development having launched IT systems for BT Sport
BT Creates 1,000 UK Customer Service Jobs
BT hopes customer service will help it stand out in crowded market
Ofcom: Sky And O2 Get Customer Service Thumbs Up, But TalkTalk Struggles
Ofcom publishes latest communications customer service report
BT Gets Competition Approval For £12.5bn EE Takeover
BT will complete EE acquisition later this month after CMA find no evidence that retail or wholesale mobile and broadband markets will be negatively affected
TalkTalk Restores Service After Customers Suffer Landline Woes
TalkTalk customers lose dial tones and can't make calls following major system upgrade
Ericsson And Huawei Extend Patent Sharing Agreement
Ericsson and Huawei will cross licence patents essential to wireless communication, including LTE
CityFibre Brings 1Gbps Broadband To Bristol
CityFibre picks Bristol as first location for expansion following £90m KCOM fibre acquisition
Vodafone Wins £75m Deal To Connect Scottish Power To Smart Grid
Vodafone will help Scottish Power monitor faults and direct investment while implementing smart grid technologies
Quarter Of Smartphone Users To Abandon Calls In 2016 As VR Becomes $1bn Market
Deloitte's crystal ball predicts strong growth for OTT services, VoLTE, VoWi-Fi and virtual reality, but mobile ad blockers will not be so popular
ISPs Report Higher Internet Use On Christmas Day
BT and Virgin Media report an increase in data consumption and the number of devices connected to their network on Christmas Day
Government Wants Phone Marketers To Display Call ID
New government proposals could force marketers to show their phone number in bid to tackle nuisance calls
O2 And EE Solve Landline Call Issues On Networks
EE and O2 say issues which stopped customers from dialling landline numbers have now been resolved
BT Open To Deutsche Telekom Partnerships After EE Deal
BT Chairman says European partnership possible and reiterates calls for Openreach to remain within BT
BT Appoints Clive Selley As Openreach CEO
CEO of BT TSO and Group CIO Clive Selley will head up Openreach during Ofcom's market review
CES 2016 – Cisco Targets Broadcasters With Cloud Software, Agrees Sky Q Deal
Cisco details cloud broadcast platform and will help power Sky Q TV service
CES 2016 – O2 Targets UK Smart Home Leadership With AT&T Platform Launch
O2 becomes first European operator to commercially launch AT&T Digital Life as it looks to seize smart home opportunity
Nokia, Alcatel-Lucent Deal Gets Final Go-Ahead
Nokia will gain control of rival network equipment maker Alcatel-Lucent from January 14
Mobile Telecoms In 2016: 5G, IoT And Dynamic Networks
5G, IoT, NFV, SDN and dynamic networks are on the cards for mobile in 2016, according to industry experts and operators
How To Give London 4G For Christmas And Beyond
How difficult is it to ensure millions of Londoners get decent mobile coverage... even at Winter Wonderland?