Telecoms

Sky Praises Superior Service As It Adds 277,000 Broadband Users

Sky says the quality of its product and customer service help it stand out as it prepares for new Now…

9 years ago

EE ‘Best’ Mobile Operator At London City, Gatwick And Heathrow Airports

RootMetrics' latest airport network testing shows EE retains top spot at London airports

9 years ago

Hyperoptic 1Gbps Broadband Now Available In Reading

Hyperoptic to cover the entire of Reading with fibre by the end of 2016 after switch on

9 years ago

Two Thirds Of Business Broadband Users Protected By New Ofcom Code

Seven ISPs, including BT, TalkTalk and Virgin Media, sign up for new voluntary code that will allow businesses to exit…

9 years ago

Norfolk Council Employees Benefit From ‘National Roaming’

Norfolk County Council signs £20m communications deal for wired and wireless networks, unified communications and national roaming mobile services

9 years ago

Slow Broadband Costs Small Business Employees ’15 Minutes A Day’

Virgin Media Business research coincides with launch of the provider's 300Mbps broadband service

9 years ago

MPs Report: BT And Openreach ‘Natural Monopoly’ Should Be Separated

A report backed by 121 MPs says BT and Openreach should be separated for the good of the UK's broadband…

9 years ago

Virgin Media Restructure Threatens 900 UK Jobs

Virgin Media confirms a consultation on proposed job cuts is taking place, but says reorganisation will allow it to focus…

9 years ago

Data Breach And Reliability Issues Cause TalkTalk Customers To Leave

Figures from Kantar suggest recent events at TalkTalk have had an impact on customer retention and acquisition in the communications…

9 years ago

ASA Proposes New Rules To Stop ‘Misleading’ Broadband Advertising

ASA says broadband consumers find current adverts misleading and confusing, and suggests most would break new rules to be introduced…

9 years ago

FreedomPop MVNO Offers Cheap Roaming In Europe, US With Global SIM

FreedomPop raises £35m and wants to expand Global SIM to Latin America and Asia

9 years ago

New BT CIO Howard Watson To Lead EE Integration

New CIO and BT TSO CEO will oversee network development having launched IT systems for BT Sport

9 years ago

BT Creates 1,000 UK Customer Service Jobs

BT hopes customer service will help it stand out in crowded market

9 years ago

Ofcom: Sky And O2 Get Customer Service Thumbs Up, But TalkTalk Struggles

Ofcom publishes latest communications customer service report

9 years ago

BT Gets Competition Approval For £12.5bn EE Takeover

BT will complete EE acquisition later this month after CMA find no evidence that retail or wholesale mobile and broadband…

9 years ago

TalkTalk Restores Service After Customers Suffer Landline Woes

TalkTalk customers lose dial tones and can't make calls following major system upgrade

9 years ago

Ericsson And Huawei Extend Patent Sharing Agreement

Ericsson and Huawei will cross licence patents essential to wireless communication, including LTE

9 years ago

CityFibre Brings 1Gbps Broadband To Bristol

CityFibre picks Bristol as first location for expansion following £90m KCOM fibre acquisition

9 years ago

Vodafone Wins £75m Deal To Connect Scottish Power To Smart Grid

Vodafone will help Scottish Power monitor faults and direct investment while implementing smart grid technologies

9 years ago

Quarter Of Smartphone Users To Abandon Calls In 2016 As VR Becomes $1bn Market

Deloitte's crystal ball predicts strong growth for OTT services, VoLTE, VoWi-Fi and virtual reality, but mobile ad blockers will not…

9 years ago

ISPs Report Higher Internet Use On Christmas Day

BT and Virgin Media report an increase in data consumption and the number of devices connected to their network on…

9 years ago

Government Wants Phone Marketers To Display Call ID

New government proposals could force marketers to show their phone number in bid to tackle nuisance calls

9 years ago

O2 And EE Solve Landline Call Issues On Networks

EE and O2 say issues which stopped customers from dialling landline numbers have now been resolved

9 years ago

BT Open To Deutsche Telekom Partnerships After EE Deal

BT Chairman says European partnership possible and reiterates calls for Openreach to remain within BT

9 years ago

BT Appoints Clive Selley As Openreach CEO

CEO of BT TSO and Group CIO Clive Selley will head up Openreach during Ofcom's market review

9 years ago

CES 2016 – Cisco Targets Broadcasters With Cloud Software, Agrees Sky Q Deal

Cisco details cloud broadcast platform and will help power Sky Q TV service

9 years ago

CES 2016 – O2 Targets UK Smart Home Leadership With AT&T Platform Launch

O2 becomes first European operator to commercially launch AT&T Digital Life as it looks to seize smart home opportunity

9 years ago

Nokia, Alcatel-Lucent Deal Gets Final Go-Ahead

Nokia will gain control of rival network equipment maker Alcatel-Lucent from January 14

9 years ago

Mobile Telecoms In 2016: 5G, IoT And Dynamic Networks

5G, IoT, NFV, SDN and dynamic networks are on the cards for mobile in 2016, according to industry experts and…

9 years ago

How To Give London 4G For Christmas And Beyond

How difficult is it to ensure millions of Londoners get decent mobile coverage... even at Winter Wonderland?

9 years ago