Helle Tyllesen, director of customer strategy at Falcon Social, offers tips on creating an engaging holiday campaign that will delight your audience
TECHNOLOGY POWERING BUSINESS
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Facebook Messenger To Get SMS, Multiple Account Support
Facebook Messenger gets more features as social network seeks to strengthen itself as smartphone communications essential
Why Super Bowl 50 Will Be The Most Technologically Advanced In History
Richard Dodgson, founder of Timebased Events, discusses the state-of-the-art tech that will ensure Super Bowl 50 is awesome
6 Things Every Brand Should Be Doing On Social Media
Laura Miller, director of marketing at KioWare Kiosk Software, explains how every brand can keep its social media game on point
Facebook Sales Hit £4bn As Mobile Advertising Pays Off
Facebook reports £700m in quarterly profit as mobile user base reaches almost one billion a day
Google Glass Removed From The Web
Time for a refresh? Social media accounts for wearable device removed
Drop In Council Workers Suspended For Viewing Porn
A Freedom of Information request by the BBC found 11 council staff were suspended last year for pornography-related infractions
Why Social Media Is The Killer App For Virtual Reality
Matthew Payne, head of creative technology at We Are Social, explains how social media will make virtual reality mainstream
Top Tips For Using Social Media Analysis To Plan Better Marketing Campaigns
Social media analytics firm, Crimson Hexagon, explains how marketing agencies can use social media data to back up their campaign ideas
What Oracle Vs Google Teaches Business Owners About IP Law And Social Media
Business ideas that require use of social media require extra legal attention, IP law expert warns
Twitter Suffers Worldwide Outage
Web and mobile users left unable to login to social media platform - are you affected?
Can Customer Care Be Given In 140 Characters Or Less?
Oisin Lunny, senior market development manager at OpenMarket says social media is an important part of customer care but can never take its place
US Government, Spooks, Tech Giants Meet For ISIS Showdown
Silicon Valley meets US government and others to discuss ways to combat terrorist use of social media
How Technology Will Boost SME Productivity In 2016
Sage’s CTO, Klaus-Michael Vogelberg, examines the technology trends that will enable SMEs, the lifeblood of the global economy, to work smarter in 2016
6 Top Tips For Implementing A Successful Social Media Marketing Strategy
Joel Windels, VP of inbound marketing at Brandwatch, explains how any brand can nail its social media strategy
The Best Brand Social Media Reactions of 2015
Digital marketing agency Liberty Marketing takes a look at the moments in 2015 when brands truly connected with their audiences through social media
10 Creative Tweets That Will Make You Rethink Twitter
Helle Tyllesen, director of customer Strategy at Falcon Social, takes a look at some of the best brand tweets of 2015
Twitter Is Going To Build A Drone
Social media network gets granted patent for drones that stream live video and photo content
Instagram Gets Its ‘First Dedicated Security Solution’
Proofpoint SocialPatrol also helps to manage social media accounts on Facebook, Twitter, LinkedIn, Google+ and YouTube.
Twitter Targets Outside Users With Extra Ads
New strategy will look to advertise to people who read tweets without logging in to Twitter
Anonymous Launches ‘Day Of Trolling’ Against Isis
Activist group launches attacks and posts advice on how to target terrorist organisation
Facebook At Work Launch Is Now Just Months Away
Workplace-focused version of Facebook will offer a better way to link in with co-workers
Facebook Closes Its Creative Labs
Apps including Slingshot, Rooms and Riff all biting the dust, Facebook confirms
Facebook Now Lets You Stream Live Video To Your Friends
Live Video on Facebook will allow users to share real-time video, and also create collages of photos and video
British Workers Are Scared Of Texting Their Boss
Ricoh study finds one in five would feel uncomfortable contacting a senior colleague if they needed help
Concern Raised At JPEG Copyright Clampdown
Proposals to make JPEG pictures harder to copy, prompts objection from digital rights group EFF
Met Anti-Terror Chief Slams “Unhelpful” Social Media Companies
Assistant Commissioner Mark Rowley claims social media giants aren't doing enough to help police with the fight against terrorism
Twitter Re-Appoints Jack Dorsey As CEO
Dorsey will juggle his return as CEO with identical position at Square
Why Social Media Can Change The Way You Shop Online – Stripe
Online payments leader reveals Relay, the ‘universal buying button for the Internet’, and hails the UK's strong ecommerce growth
Facebook Preparing The Launch of ‘Facebook At Work’
New version of the social network will offer a way for users to stay in touch with their co-workers