The omnichannel has been a key driver for all businesses as they connect and integrate each of their customer-facing systems. As enterprises look towards their futures, how are next-generation omnichannel services being created and dep ...
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Print Your Own: The State of 3D Printing
What’s happening with industrial 3D printing? How are businesses using the technology? And what’s the future look like for this technology that offered so much promise five years ago?
The Customer of One: How Personalisation is the Key to Long Term Profitability
To maintain loyalty and brand advocacy, how has personalisation evolved? Highly focused data is, of course, needed to create personalised communications, but in an age where privacy is essential to consumers, how can businesses balance ...
Google Focuses On Personalisation And Fake News In App Updates
It's now easier for users to follow their favourite topics and fact-check new stories
Westfield CIO: Data And Personalisation Are Key To Shopping Centre Survival
Shopping is fast becoming an online activity, but Westfield has a plan to keep consumers coming back to its two London facilities
Bournemouth University Personalises Education With Brightspace Learning Platform
Students want personalisation and they definitely want technology
Salesforce Gives Some Personality To Commerce Cloud Einstein
Salesforce is pushing its Einstein AI platform hard and personalisation is the order of the day
Hyve Brings A Personal Touch To Managed Cloud Hosting
Managed cloud hosting provider Hyve has enjoyed significant growth over the last few years, but what has been the secret to its success?
McDonald’s Growth Plan Includes Mobile Apps And Big Mac Deliveries
The fast food giant has plans to introduce a mobile app and wants to expand its delivery capabilties
Beacons And Security Risks: Digital Transformation In Education
The education industry is quietly going through a digital transformation of its own, as we recently found out