Oisin Lunny, senior market development manager at OpenMarket says social media is an important part of customer care but can…
Details of 7,000 Etihad Airways customers appear to have been leaked by an email marketing agency
Joel Windels, VP of inbound marketing at Brandwatch, explains how any brand can nail its social media strategy
Helle Tyllesen, director of customer Strategy at Falcon Social, takes a look at some of the best brand tweets of…
Proofpoint SocialPatrol also helps to manage social media accounts on Facebook, Twitter, LinkedIn, Google+ and YouTube.
Use free Wi-Fi to get some work done on the go? More and more retailers, banks and restaurants are offering…
VR ‘Ida’ app offers a preview of the ultimate first-class experience to those stuck in cattle class
Matthew Maxwell, associate creative director at marketing firm SapientNitro, discusses the art of identity technology
Payments company run by Twitter CEO Jack Dorsey prepares to go public
High-street retailer offers super-speedy delivery of around 20,000 products across the UK for the first time
"Unusual" level of attacks on adult sites continue, but porn fans can rest easy as this one has already been…
Wallace's junk marketing career predates the Internet, but he has never been convicted of criminal charges until now
Paul Swaddle, CEO, Pocket App, discusses how marketers can create a successful customer experience
Gabriele Di Piazza, senior vice-president, marketing at Guavus, explains how IoT analytics can supercharge marketeers' work
Website data tests show some parties are not making the best first impression ahead of the General Election
SAP reveals solution upgrades, as well as new partnerships, at Mobile World Congress in Barcelona
Bank will now send push notifications on special offers to use smartphones and wearables
Mobile marketing, analytics and email marketing will also be heavily invested in
Advertorial: Marketing campaigns can miss the mark, but new Cloud-based marketing tools could provide the 'actionable' intelligence your businesses needs
Open platform for digital marketing enables marketers to 'master the moment' by personalising customer experiences using Teradata’s data-driven integrated approach
IBM adds personalised customer engagement solutions to its portfolio thanks to the acquisition of Silverpop
Digital marketers face challenges where it comes to embracing mobile and social technologies, an Adobe study has found
Oracle will buy cloud-based marketing company Responsys for $1.5bn, continuing rapid consolidation
Basketball showmen say they aren't getting any action on Facebook when it comes to direct marketing efforts
Small businesses are selecting Facebook and Twitter for their digital marketing, according to a new study
The partnership between Tealium and Splunk aims to help marketers better make use of big data
The company will bring its mix of mathematics and marketing to Europe and Asia
Facebook is talking up its reach on mobile devices as Brits head away on their annual holidays
Twitter is doing what Facebook does, but with an added dose of privacy
Oracle is to acquire Vitrue, a cloud-based company that helps companies manage their social marketing campaigns