Marissa Mayer's apology doesn't wipe out Yahoo's mishandling of its email fail, says Michelle Maisto
News fail
Mimecast Data Centre Glitch Causes Outages
Mimecast blames a 'network infrastructure failure' for outages that have dented its 100 percent SLA guarentee
Sky Email Avalanche Angers Customers
Some Sky customers have been receiving thousands of old messages after the company switched email providers
Natwest Faces User Anger After Another IT Failure
Natwest is short of excuses after a second major IT failure in under a year
RBS IT Failure Cost Hits £175m
IT glitch from June still costing RBS dear
Will Microsoft Feast On RIM’s BlackBerry Crumble?
If RIM can't rebuild its reputation for reliability, then it could be overtaken by Microsoft's Windows Phone, says Nicholas Kolakowski
BlackBerry Limps Back To Life
BlackBerry maker RIM says services are now working in the EMEA region, but American users still face disruptions
Microsoft Open To $300m Claim As Court Appeal Fails
US court rejects Microsoft's appeal in an IP suit with i4i, makes it vulnerable to a $300 million judgement