News customer engagement

What is Data Marketing?

What is Data Marketing?

Discover how data marketing is transforming the way businesses engage with consumers. Learn how brands leverage data analytics to create highly targeted campaigns, personalise content, and drive customer engagement.

5 min
Discover the Future of Customer Communications with Quadient’s Inspire Evolve
Brand Voice

Discover the Future of Customer Communication with Quadient’s...

Quadient’s Inspire Evolve is a cloud-based Customer Communication Management (CCM) solution, enabling rapid deployment, personalized communications, and reduced IT dependency. Enhance customer engagement, boost efficiency, and ensure compliance with this scalable platform, designed to streamline and future-proof your communications strategy.

6 min
Jean-Denis Garo, Head of Product Marketing, Odigo.

New Frontiers for the Contact Centre

Why not move from a customer relationship model to a model for relationships with customers? All too often, the distribution of incoming calls is based on the availability of agents when it should be based, above all, on the customer's request.

5 min
Advertising