HSBC Chief Operating Officer John Hackett claims problems due to “complex technical issue”
News Banking
HSBC Customers Angry At Ongoing Online Banking Problems
HSBC customers suffer from further online problems, with services running at a “reduced capacity”
Hackers Demand Major Bitcoin Ransom From Greek Banks
Armada Collective group has carried out three attacks in five days and is demanding 20,000 Bitcoin from each bank
The UK Is About To Get Its Second Digital Bank
Tandem given full digital banking licence by Bank Of England
How Technology Is Driving Digital Change In The Banking Industry
Gemalto's Howard Berg tells us why embracing digital technologies could help banks connect better with their customers than ever before
Are Banks Failing To Keep Customers Safe Online?
Kaspersky Labs survey finds that a third of banks aren’t providing a secure connection for their customer’s transactions
RBS To Make Facebook At Work Available To All 100,000 Employees
Facebook at Work hopes to take market share away from Yammer and LinkedIn
Barclays ‘Recovering’ From Weekend System Outage
A technical glitch that coincided with planned maintenance left customers unable to access cash
Wearable Banking Is Taking Off With The UK’s Young Consumers
Nearly half of 18-30 year olds want to use their wearables to access banking services, report finds
Apple Pay Is Coming To Barclays In 2016
Customer complaint reveals Apple Pay for Barclays will arrive next year
It’s Official – The World Is Going All-Out On Digital Payments
Non-cash payments are now growing faster than GDP across the world, RBS report finds
Barclays Launches Biometric Banking Hub
iPortal will allow corporate customers access all to of Barclays’ business services by using a Barclays Biometric Reader
Barclays Banks On Salesforce Community Platform
Barclays Bank simplifies the mortgage application process for thousands of brokers and customers in the UK
BT Security Offers Ethical Hacking Service To Banks
BT offers banks, insurance firms and other financial institutions an ethical hacking service to identify IT weaknesses and inspire customer confidence
Lloyds Customer Data Stolen From Insurance Firm RSA
Lloyds admits theft after customer data left on a storage device was taken
NatWest Online Banking Affected By DDoS Attack
Friday's attack marks the fifth time in the past three years that NatWest's online banking service has been hit by problems
Dutch Bank Launches Voice-Activated Password System
ING Netherlands customers can now log in to their accounts simply by speaking
BNP Paribas ‘Testing’ Bitcoin For Currency Funds
Reports claim BNP Paribas is investigating using cryptocurrency for currency trading
Can One Atom Change The Banking Arena?
Nic Merriman from Avanade UK tells us why the latest entry to the UK banking scene could be a major catalyst for change
Most Financial Hacks Brushed Under The Carpet, Say IT Pros
Survey reveals most companies are incessantly targeted by cyber attacks, with the public only told about a tiny number of security breaches
Say Hello To The UK’s First Mobile And Online-Only Bank
Atom Bank gets Bank of England licence this week, and hopes to exist solely as an app
Barclays Signs Up For Bitcoin Trial
Bank signs deal with Swedish start-up Safello to examine how to use Bitcoin
RBS Customers Hit By Online Payments Fault
IT glitch means hundreds of thousands of payments have not gone through
A Quarter Of Brits Would Provide DNA To Boost Bank Security
Telstra study shows security is becoming more important to UK bank customers than interest rates
Royal Bank Of Scotland Aims To Repair Reputation With Customer Service Focus
RBS is banking on decisioning and analytics from Pegasystems to help it become the number one UK bank for customer service
Dyre Banking Malware Surges In Europe
The malware is part of a wider campaign targeting the spread of online banking, according to researchers
HSBC Notifies US Customers Of Data Breach
HSBC customers in America have had their personal account information exposed in a data breach
It’s Official – Cash Is On The Way Out, Contactless And Online Banking Are In
UK consumers increasingly using contactless and mobile payments, Halifax survey reveals
HP Signs Multi-Billion Pound Deal To Improve Deutsche Bank’s IT Setup
Deutsche Bank attempts to secure standardised IT infrastructure while lowering costs
Post Office Opens Up For Digital Banking Customers
Partnership with APS will allow customers to access banking services in 11,500 Post Office branches