These issues are the tip of the iceberg when it comes to Universal Credit, and while there is some positivity in Timmins’ report, he emphasises that there remains an “awful lot” to be done, and says it is still too soon to tell if Universal Credit will finally do the business.
“It remains very much a work in progress. Recovery is not the same as recovered,” he states.
The whole life costs of the programme are estimated at £15.8 billion. Therefore, at the absolute minimum, citizens should expect a six-in-one benefit system by 2022.
The success of the project at this stage will depend on whether costs will be saved in the long-term and whether qualified citizens are able to more easily claim benefits and use the system.
From an IT perspective, DWP will only hit the 2020 target if there is a well-formed strategy in place, and if the DWP isn’t hindered by a constant change of leadership and direction.
Figueras concludes that the public sector should be taking note of many of the IfG’s findings. She urges politicians and policy makers to “radically improve their understanding of what is possible in terms of systems and scale” to ensure that future projects don’t fall into the same trap as Universal Credit.
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''Only 300,000 people are actually currently benefiting from Universal Credit''
Benefiting from...
You having a laugh ?
Using government propoganda jargon so sheepishly is poor journalism indeed..