Press release

Yeastar to Take Center Stage at UCX 2024 with New Contact Center Solution

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XIAMEN, CHINA/LONDON, UK – September 5, 2024 —— Yeastar, the world’s leading provider of Unified Communications (UC) solutions and a continuous driver of UCaaS and CCaaS in recent years, announced its participation in UCX 2024, held in London from October 2-3, 2024. At this upcoming exhibition, Yeastar is poised to unveil its highly anticipated Contact Center Solution underpinning its commitment to the ‘Easy-first’ user experience, delivering enhanced full-fledged and user-centric communication experiences from London to across the globe.

UCX 2024 is set to be a best-in-class event in the realm of Unified Communications & collaboration. Since 2008, UCX has supported over 150,000 IT professionals, making it a pivotal event for industry leaders. This year, UCX 2024 will not only spotlight the latest UC market-leading trends and cutting-edge technologies transforming how next-gen businesses communicate both internally and externally, but also feature a comprehensive range of topics including Data, AI & Automation, Customer Experience, IT Operations & Service Management, and more.

Thrive rapidly in UC & CC with Yeastar Easy-first solutions:

Yeastar Cloud Phone System: Yeastar offers a cost-effective cloud solution to eliminate high IT expenses, hardware maintenance, and complex setups. Enjoy a unified experience with advanced cloud functionalities and real-time central management for a streamlined, ready-to-deploy system. Ideal for both large enterprise and start-ups, Yeastar’s flexible subscription planand enterprise-grade UCaaS infrastructure ensure seamless connection and collaboration across any device and location, maximizing ROI.

  • Yeastar Central Management: a centralized platform to simplify UCaaS service delivery and on-premises device management.
  • High Availability Solution: N+1 High Availability with 4 full-fledged deployment choices and enterprise-grade redundancy.
  • Microsoft Teams Integration: Embded app with all enterprise-grade features, no need a Teams Phone license or Microsoft Calling Plan.
  • Bulk Auto-provisioning: Configuring IP Phone in clicks, supporting 270+ mainstream IP models.
  • CRM-friendly Integration: Seamless integration with popular CRM platforms like Salesforce, HubSpot, Zoho, etc.

Yeastar Contact Center Solution: Introducing a NEW, multi-tasking solution designed for efficiency.With an ‘Easy-first’ approach, it enhances agent productivity through robust call & chat report management. Advanced call center and omnichannel capabilities integrate seamlessly with SMS, Facebook, and WhatsApp via APIs, streamlining workflows and saving  valuable time.

“Stepping out is crucial, and we’re excited to connect with industry pioneers  and gather valuable insights at the UCX2024.” said Arya Zhou, Head of Global Sales at Yeastar. “We are eager to showcase Yeastar’s future-proof, scenario-oriented products, especially the brand-new Contact Center solution, designed to meet businesses’ daily communication and collaboration needs. Looking forward to engaging with visitors, understanding their challenges, delving their needs, and exploring opportunities to drive the future of Unified Communications together.”

Meet Yeastar in London with Yeastar experts onsite. Seize the chance and discover how Yeastar’s groundbreaking solutions can drive your business forward:

Details of the exhibition are as follows

  • Yeastar Stand: R36
  • Date: 2nd-3rd October, 2024

Location: ExCeL London / Hall S20