Press release

Waco Police Adopt New Technology to Streamline 911 Data for More Informed Response

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Sponsored by Businesswire

Today, the Waco Police Department announced the deployment of ForceMetrics’ Informed Responder, a mobile-first platform enabling first responders to make data-driven decisions in real-time. The enhanced use of data will enable improved, safer outcomes for the public and first responders alike.

The adoption of ForceMetrics comes at a time when first responder agencies are understaffed, budget-constrained, and asked to assume greater responsibility within the community to keep people safe. Waco Police can now search and access vital safety, mental health, and social services information and trends in seconds, rather than hours, allowing them to be more informed when responding to 911 calls for service.

The Waco Police Department joins Aurora, CO, Castle Rock, CO, Greensboro, NC, and other leading public safety agencies across the nation using technology to bring further transformative change through operational efficiency, improved performance, and rapid access to vital information. These communities are able to mitigate risks with ForceMetrics while proactively addressing complex social issues, leading to more efficient and responsive community service.

“As a police chief, I am comforted knowing that Waco Police Department staff has a tool available to increase the safety of our community and our officers,” said Waco Chief of Police Sheryl Victorian. “ForceMetrics has proven to be a useful analytical resource allowing us immediate access to vital information to address issues faster and safer.”

“The Waco Police Department continues innovating, becoming more effective, precise and fair, under Chief Victorian’s leadership,” said ForceMetrics’ CEO Andre McGregor. “We are incredibly proud to partner with Waco in their latest effort to reduce victimization for the citizens of Waco.”

Approximately 350 officers, dispatchers, and co-responders in the Waco Police Department will be trained to use ForceMetrics across many different use cases to reduce victimization and increase efficiency department-wide.

Background on ForceMetrics:

ForceMetrics is a technology platform transforming decision-making to build safer communities. By streamlining data exploration and analytics across systems, we empower public safety professionals to make data-driven decisions for the benefit of the community.

Cities, departments, and security teams rely on ForceMetrics to improve workflows, optimize performance, and provide unprecedented access to information, so they can mitigate risks, tackle social challenges, and serve their communities more effectively.