Truecaller, the world’s leading global communications platform, released its December 2023 U.S. Spam Scorecard highlighting fraudulent call trends. The findings show the types of spam and scam calls users receive, states that receive the most spam and scam calls, the average number of spam calls users receive per month, and more. The report compiles data from January 1, 2023 to December 2023 and is updated monthly with real-time data and trends on Truecaller’s website.
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The volume of spam calls & messages, January 1, 2023 to December 2023 – Truecaller data (Photo: Business Wire)
Truecaller identified 2 billion spam calls and 501 million messages in December 2023. Americans receive an average of 2 billion spam calls per month with nearly 5.7 spam calls per person per month, with over four minutes per spam call on average. In 2023, Americans wasted approximately 227 million hours answering these incoming calls. The top five states that saved the most amount of time in December, include:
- Texas – 9,194,560 hours
- California – 5,555,242 hours
- Florida – 5,143,595 hours
- North Carolina – 3,861,084 hours
- Georgia – 3,495,594 hours
States that Receive the Most Spam and Scam Calls per user, per month:
Note: States are ordered from most to least spam and scam calls, per user per month.
|
State |
Estimated Spam Calls per month; 12 month average |
Estimated Spam Calls – Dec 23 |
|
1. Mississippi |
29,729,093 |
32,697,392 |
|
2. South Carolina |
54,782,079 |
55,369,275 |
|
3. Oklahoma |
35,329,241 |
41,189,269 |
|
4. Montana |
7,713,866 |
9,517,947 |
|
5. Georgia |
84,061,535 |
93,366,545 |
|
6. Arkansas |
27,771,700 |
25,250,085 |
|
7. Texas |
228,641,410 |
243,919,715 |
|
8. Alabama |
41,659,731 |
41,808,055 |
|
9. Louisiana |
38,247,789 |
38,111,888 |
|
10. Tennessee |
50,653,941 |
54,383,978 |
States/Territories that Receive the Least Spam and Scam Calls per user, per month:
Note: States are ordered from least to most spam and scam calls, per user per month.
|
State |
Estimated Spam Calls per month; 12 month average |
Estimated Spam Calls – Dec 23 |
|
1. Massachusetts |
21,621,307 |
21,350,629 |
|
2. Alaska |
2,705,733 |
2,380,146 |
|
3. Hawaii |
5,515,342 |
4,922,437 |
|
4. Washington |
27,099,637 |
27,273,547 |
|
5. Puerto Rico |
9,911,739 |
11,959,089 |
Types of U.S. Spam and Scam Calls:
Scam calls with malicious intent seem to make up the majority of all unwanted communication while others include real sales calls, robocalls from real companies, online surveys, and political calls. The report found that the majority of scams in 2023 were related to credit card fraud, identity theft, medicare/insurance, social security, car warranty, and debt collection.
Top Countries Where Spam and Scam Calls Originate from:
According to Truecaller, a majority of spam calls (87.72%) made to Americans originate from within the U.S. and 12.28% of calls originate outside the U.S. with India being the top country at 83.24%.
Truecaller’s U.S. Spam Scorecard will be updated on the 5th of every month with new data from the previous month.
About Truecaller
Truecaller enables safe and relevant conversations between people to make it efficient for businesses to connect with consumers. Fraud and unwanted communication are endemic to digital economies, especially in emerging markets. Truecaller is on a mission to build trust in communication. Truecaller is an essential part of everyday communication for over 368 million active users, with more than a billion downloads since launch and close to 50 billion unwanted calls identified and blocked in 2022. Headquartered in Stockholm, since 2009, it is a co-founder-led, entrepreneurial company, with a highly experienced management team. Truecaller has been listed on Nasdaq Stockholm since 8 October 2021. For more information, please visit Corporate.truecaller.com. To download Truecaller, visit the Apple App Store for iOS or Google Play for Android.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240118577612/en/