RAFTR Roofing + Exteriors (RAFTRx), a top-rated roofing and outdoor exterior solutions provider specializing in the insurance-claim sector, announced today its immersive and comprehensive employee training and onboarding program, RAFTRx University.
“At RAFTRx, we are committed to providing the highest quality roofing services to our customers while also investing in the career development of our employees. The launch of RAFTRx University is a testament to our commitment to our customers and employees,” shares Gyner Ozgul, CEO of RAFTRx. “We have a talented and capable group of new team members who can help take our business to the next level. Upon completing RAFTRx University, they will have the skills and knowledge to propel our business as well as their careers forward.”
The first iteration of RAFTRx University is designed for new project managers entering the roofing and exteriors industry with little experience. The four-week immersive program includes virtual and in-person classroom learning, hands-on shadowing, and ride-along opportunities with seasoned team members. The curriculum is designed to help new employees build a consistent customer experience, from their first interaction with a customer to the final thank you note they receive when the job is complete. Additionally, team members will learn the ins and outs of the insurance claims process. As RAFTRx standardizes the program, curriculums for more tenured employees will be developed.
At the helm of RAFTRx University is Matt Spanton, President of the Southeast Division for RAFTRx, and a construction and claims consulting expert with a proven track record of helping clients navigate their large loss claim restoration projects. Graduates of RAFTRx University will benefit from Spanton’s more than two decades of experience.
“With a standardized training platform in place, I expect the organic growth of our company to increase substantially. From prior experience, there is tremendous value in having all your employees, and especially your junior team members, on the same page from an operations and customer experience standpoint,” shares Spanton. “It’s an honor to lead this initiative for RAFTRx and I look forward to the transformational impact this will have across all areas of our business as well as the careers of our employees.”
About RAFTR Roofing + Exteriors
Formed in 2023, RAFTR Roofing + Exteriors is a multi-regional, residential and commercial roofing and exterior solutions platform focused primarily on insurance-claim demand. Its companies use a differentiated direct-to-consumer selling model to provide customers with roofing and exterior services. RAFTR Roofing + Exteriors is headquartered in Duluth, GA with 24 offices across 10 states. The current RAFTR Roofing + Exteriors portfolio of brands includes Perimeter Roofing, Humbled Roofing & Restoration, Regal Roofing, Blue Hammer Roofing and Mills Siding & Roofing. For more information, contact Marketing@raftrxroofing.com.
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