Q2 Holdings, Inc. (NYSE: QTWO), a leading provider of digital transformation solutions for banking and lending, announced today that Tri Counties Bank (NASDAQ: TCBK), a wholly-owned subsidiary of TriCo Bancshares, successfully transformed its new customer experience with Q2, increasing online account openings by 75 percent with Q2 Account Open.
Headquartered in Chico, California, Tri Counties Bank is a nearly $10 billion bank serving both business and personal customers. The bank is known for its Service With Solutions® philosophy, which ensures personalized attention is delivered to customers, as well as for its modernized digital experience powered by Q2’s best-in-class digital banking platform.
“We converted about 100,000 personal banking customers; it was an absolutely phenomenal conversion,” said Josh Parent, vice president and director of product management for Tri Counties Bank. “At the end of the day, we delivered a positive experience for our customers regarding the transition to our new digital banking platform, and we look forward to continued growth and success in our partnership with Q2.”
“Tri Counties Bank’s success with Q2 underscores the power of our collaboration,” said Katharine Briggs, senior vice president, Customer Success for Q2. “When account holders are engaged, and the process is seamless, a bank’s profitability and efficiency are significantly improved. We look forward to partnering with Tri Counties Bank as they continue to provide a best-in-class digital banking experience for their customers.”
Click here to read Q2’s case study about Tri Counties Bank.
About Q2 Holdings, Inc.
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Q2’s comprehensive solution set allows its customers to better onboard, grow and serve their consumer, small business, and corporate clients. Headquartered in Austin, Texas, Q2 has offices throughout the world and is publicly traded on the NYSE under the stock symbol QTWO. To learn more, please visit Q2.com. Follow us on LinkedIn and X to stay up to date.
About Tri Counties Bank
Established in 1975, Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares (NASDAQ: TCBK) headquartered in Chico, California, with assets of almost $10 billion and nearly 50 years of financial stability. Tri Counties Bank provides a unique brand of Service With Solutions® for communities throughout California with a breadth of personal, small business and commercial banking services, plus an extensive branch network, access to approximately 40,000 surcharge-free ATMs nationwide, and advanced mobile and online banking. Tri Counties Bank participates in the Cities for Financial Empowerment (CFE) Fund’s BankOn program that seeks to ensure that everyone has access to safe and affordable financial products and services. Visit TriCountiesBank.com to learn more. Member FDIC.
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