Libro, a leading innovator in reservations and guest experience solutions for the restaurant industry, announced today that they have concluded 2023 with an increase in sales of 65% over last year. The outstanding company achievement can be attributed to a year of notable client acquisitions, strategic industry partnerships, and a substantial software upgrade that expanded the Company’s offering beyond reservations to include guest marketing and reputation management, all within one easy-to-use platform.
The release of Libro’s Guest Experience Platform 6.0 resonated with restaurant operators of all types and sizes, resulting in 640 new customers. The company added numerous brands including Eat BKK, Nome Isakaya, and Legendary Hospitality Group, along with Boston Pizza and Wild Wing locations in Quebec.
“Reservation management is about operating efficiently. Our new features are about growth. Restaurants can use their data to significantly increase Google reviews and communicate with these same customers after they walk out the door,” says Lorne Schwartz, President of Libro. “The advanced guest marketing and reputation management features empower restaurants to optimize guest interactions, build loyal relationships, and ultimately increase revenues.”
The Company continued solidifying strategic partnerships to deliver even more added value to its growing client base. Collaborative initiatives with the New Jersey Restaurant and Hospitality Association, Delaware Valley Purchasing Group, DeliverLogic, PUSH Operations and DinePalace not only expanded Libro’s reach into new markets, but also enhanced the Company’s position as a key player in the hospitality and restaurant technology space.
“2023 was an exceptional year for Libro. We will continue to build on the platform to offer features that traditionally, restaurants would have to acquire elsewhere. In the first half of 2024, we will add important new features, including using AI to help restaurants communicate with their guests more effectively,” says Schwartz. “We are well positioned to sustain our growth in 2024.”
About Libro
Libro is one of North America’s leading online guest experience solutions providing restaurants with an affordable, fully branded solution to fill tables, manage reservations, reduce no-shows, engage customers, and elevate the overall guest experience. The company’s Software-as-a-Service (SaaS) platform empowers restaurateurs to control the entire online reservation experience, retain all customer information, and eliminate pricey commission models that often come with third-party reservation sites. Headquartered in Montreal, the Libro reservation platform is utilized at over 3,000 locations across Canada, the United States, and Europe. For more information, visit www.librorez.com.
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