Knoa Software, a leading provider of User Experience Management (UEM)
software, today announced that the company’s flagship product, Knoa User
Experience Management, is now available through the Partner Managed
Cloud for SAP applications and technology solutions. Additionally, Knoa
continues to grow its list of reference customers who are employing the
Knoa solution to support successful SAP S/4HANA® migration or
implementation projects.
Partner Managed Cloud helps solution providers deliver bundled SAP
solutions and services on a hosted platform, with a single subscription
fee. With a Partner Managed Cloud solution and the expertise of
certified SAP partners, customers can focus on managing their business
and not IT. The most immediate and compelling use case is the delivery
of services in support of SAP S/4HANA® implementations.
Knoa UEM played a critical role in several digital transformation
projects throughout 2018. SAP recently highlighted key initiatives
involving a leading
Brazilian cosmetics firm, a major
U.S. public power utility, and a large
Russian steel company. For these customers, Knoa UEM was
instrumental in their migration to SAP S/4HANA® and the SAP HANA®
database.
The Knoa User Experience Management solution provides complete
visibility into employee interactions with enterprise software,
highlighting application usage, measuring user adoption and engagement,
and providing insight to improve process and workflow. This has made it
instrumental in enabling organizations across many industries and
geographies as they migrate to SAP S/4HANA and the SAP HANA® database.
“As more and more companies move to SAP S/4HANA, our performance and
usability metrics have proven to ensure a smooth migration and confirm
user adoption,” said Brian Berns, CEO of Knoa. “We expect this trend to
continue as enterprises focus on boosting productivity and employee
engagement in order to achieve better overall business results.”
A recent TechTarget article, “UX
Analysis is Key to SAP S/4HANA Migration at AES,” highlights
how a Fortune 200 global power company accelerated its SAP S/4HANA
implementation with user analytics from Knoa. The AES Corporation
embarked in 2017 on a major consolidation project to create a single
global ERP system, running SAP S/4HANA on SAP HANA® Enterprise Cloud.
Throughout the project, AES needed to identify priorities for migrating
functionality, isolate redundancies across its environments, and ensure
adherence to standards in its new environment. To accomplish this, AES
leveraged user analytics from Knoa.
“With User Experience Management, businesses can drive adoption and more
effective use of their SAP software, which is a key factor in achieving
ROI,” said Bogdan Nica, VP of Product and Services, Knoa.
“Companies often overlook the impact of users on the success of
application investments. We help them eliminate that blind spot.”
Knoa’s success in driving adoption for its User Experience Management
software is partly due to its vast network of consulting partners, which
provide local knowledge and in-country experience, combined with
technology expertise. Knoa is proud to announce that one of its premier
partners in Latin America, Edison Consulting, is runner-up for the
Americas SAP User Group (ASUG) Argentina Award for Innovation in SAP
Projects (2019), for one of its recent Knoa implementation projects,
involving Argentina’s largest electricity distributor. The ASUG Award
recognizes outstanding achievements of its members in using innovative
solutions to deliver successful projects based on the SAP tools and
technology.
Knoa will participate in SAPPHIRE®
NOW and the ASUG Annual Conference being held May 7-9 in Orlando,
Florida, at booth #1244. SAPPHIRE NOW focuses on how companies can
enable their digital business strategy and get more from technology
investments. SAPPHIRE NOW and the ASUG Annual Conference are the world’s
premier business technology event and largest SAP customer-run
conference, offering attendees the opportunity to learn and network with
customers, SAP executives, partners and experts across the entire SAP
ecosystem.
Knoa User Experience Management (UEM) is resold by SAP as SAP User
Experience Management by Knoa.
About Knoa Software
Knoa Software delivers solutions that generate unique insights for the
optimization of the end-user experience and improved efficiencies for
enterprise applications from vendors including SAP, Oracle and others.
Knoa’s patented software provides CIOs and business executives with the
actionable metrics needed to ensure that organizations and end-users
realize the full value of their software investment. Headquartered in
New York City, Knoa helps hundreds of global corporations and government
organizations make impactful, real-time, fact-based decisions that
enrich and maximize the experience and productivity of over a million
end users. For further information, visit www.knoa.com or
follow us at @KnoaSoftware on
Twitter.
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