i2c Inc., a leading provider of banking and payments solutions, celebrates a string of achievements in 2023 to commemorate a strong business year for the company.
The year was marked by dynamic growth with new leadership at the helm, several expanded partnerships with existing clients, along with the launch of programs with new global partners. Here is a closer look at some of this year’s company highlights:
- Supported global digital payments innovation: i2c implemented advanced technologies, including Natural Language Processing (NLP) and Artificial Intelligence (AI), to enhance the quality and efficiency of its operations and solutions. NLP and AI have been applied to ensure regulatory compliance of call center and dispute services. Additionally, Peru’s largest bank, Banco de Credito, selected i2c to power their digital banking app. Mashreq Bank, one of the UAE’s oldest financial institutions selected i2c to support their efforts in offering consumers, merchants, and fintechs innovative payment experiences across the region.
- New leadership added to the i2c bench: The company appointed Jacqueline White as president to lead global sales and partnerships, and she has leveraged her 25+ years of experience in consulting and enterprise software to continue propelling i2c’s growth and innovation in financial services. She previously served as president at Temenos, a provider of enterprise software for banks and financial services. Joining Jacqueline is Ray Merceron as general manager of sales in North America, Latin America and the Caribbean and Cary Horenfeldt as Regional Director of Asia Pacific region.
- Expanded existing global partnerships: i2c supported Payfare’s expansion into Canada and the UK to provide international gig workers with instant access to their earnings and more. This impacted people working for prominent food delivery services. Wirex and i2c partnered to launch their multi-currency travel card to Australia, following the successful launch of the program to the United States, APAC, and European regions. i2c also renewed a 10-year partnership with Sightline, a fintech serving the global gaming industry.
Throughout the year, the company demonstrated a resounding commitment to innovating at the forefront of the financial services industry through these partnerships, while keeping a pulse on consumer trends and fostering a culture of continuous education among clients and peers.
- Ongoing commitment to understanding consumer needs: i2c commissioned a series of surveys this year to gather first-hand insights into consumer behaviors, to learn how consumers are making their credit decisions, how they are financing their travel, and the generational differences of holiday spending.
- Serving as a resource to clients and wider industry: The company also hosted several virtual roundtables to dive deeper into trending topics on Digital Transformation: Why Banks Should Fix Their ‘Legacy Spaghetti’ Now?; How Generative AI is Revolutionizing Financial Services; Self-issuance: Bring Card Issuing (and Profits) In-house; and Mastering the Storm: Successfully Navigating Economic Headwinds. Each of these sessions are available as on-demand webinars as a continued guide to the community.
About i2c Inc.
i2c is a global provider of highly configurable banking and payments solutions. Using proprietary building block technology, our clients can easily, quickly and cost-effectively create, launch and manage a comprehensive set of solutions including banking, credit, debit and prepaid programs. i2c delivers unparalleled flexibility, agility, security and reliability from a global, unified banking and payments platform. Founded in 2001 and headquartered in Silicon Valley, its next-generation technology supports millions of users in more than 200 countries/territories and across all time zones.
For more information, visit www.i2cinc.com and follow us at @i2cinc.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240131163936/en/