Cotiviti, a leader in data-driven healthcare solutions, has been named 2024 Best in KLAS® in Payer Quality Measurement and Reporting for its Quality Intelligence solution. This recognition stems from insights sourced from healthcare executives as well as directly from Quality Intelligence end-users, continuing Cotiviti’s long-running status as a top performer. Cotiviti earned the highest ratings in five of KLAS’s customer experience pillars, including culture, loyalty, product, relationship, and value.
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Cotiviti has been named 2024 Best in KLAS® for Payer Quality Measurement and Reporting. (Graphic: Business Wire)
“Evaluating the quality of the care delivery system is an essential function for our clients and is tied directly to their mission and financial performance. Ensuring accurate and timely quality measurement and reporting for health plans and delegated providers requires a partner that delivers an industry-leading and highly scalable platform and services,” said Emad Rizk, M.D., chairman, president, and CEO of Cotiviti. “Receiving Best in KLAS recognition for Quality Intelligence and being awarded the highest ratings across five categories exemplifies Cotiviti’s dedication to supporting health plans as they navigate complex and frequently evolving quality standards.”
Cotiviti’s Quality Intelligence is a quality measurement and reporting solution that enables organizations to track, monitor, and improve quality compliance; develop and measure proprietary quality metrics; and facilitate HEDIS®, Star Ratings, state-specific, and other quality measure submissions. Along with Quality Reporter, a highly flexible, comprehensive web-based user interface, this solution delivers real-time compliance insights and opportunities, integrated retrieval and abstraction, as well as flexible and configurable workflows, reporting, and goal tracking. Combined with support delivered by Cotiviti’s hands-on client teams and comprehensive training, this solution empowers payers to optimize their quality improvement programs.
As part of its continued commitment to providing leading solutions, Cotiviti regularly refines its offerings by collaborating with clients. Feedback delivered to Cotiviti’s client engagement team has led to innovations such as Star Intelligence, which enables Medicare Advantage plans to track and predict Star Ratings, improve member care, and optimize quality bonus payments.
“At KLAS, we firmly believe that the voice of healthcare providers and payers is paramount. The Best in KLAS awards are based on extensive feedback and evaluations from healthcare professionals across the nation,” said Adam Gale, chief executive officer of KLAS Research. “Winning a Best in KLAS award, therefore, is not just about recognition; it shows the trust and confidence that healthcare payers and providers place in the winning vendors. It also helps validate each vendor’s commitment to innovation, quality, and customer satisfaction.”
The 2024 Best in KLAS: Software and Services report recognizes software and services companies that excel in helping healthcare professionals improve patient care.
About Cotiviti
Cotiviti enables healthcare organizations to deliver better care at lower cost through advanced technology and data analytics, helping to ensure the quality and sustainability of how healthcare is delivered in the United States. Cotiviti’s solutions are a critical foundation for healthcare payers in their mission to lower healthcare costs and improve quality through higher performing payment accuracy, quality improvement, risk adjustment, and consumer engagement programs. The company also supports the retail industry with data management and recovery audit services that improve business outcomes. For more information, visit www.cotiviti.com.
About KLAS Research
KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider’s voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services, and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter and LinkedIn. Learn more at klasresearch.com.
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
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