Cheetah
Digital, the world’s leading independent enterprise cross-channel
marketing software company, announces its ranking as a leader among
enterprise email service providers (ESPs) for the sixth consecutive year
by The Relevancy Group. Cheetah Digital was also named as the largest
ESP in the annual report, which evaluates leading providers across three
key criteria (automation, analysis and real-time capabilities) and
client satisfaction measurements.
According to The Relevancy Ring, “Marketers that seek a
services-oriented partner with a highly scalable product must consider
Cheetah Digital…Cheetah earned top, or nearly top marks in most of the
areas we measure, including infrastructure/stability, production
services, creative services, campaign execution, educational resources
and use of artificial intelligence and machine learning. Customer
references validated these data by reporting extremely high levels of
satisfaction, adding that ‘Cheetah Digital has an impressive reputation
and pedigree which they continue to live up to every day.’”
As part of the evaluation, the Relevancy Group spoke with clients from
the participating ESPs and collected anonymous satisfaction survey data
from buyers of these solutions. Cheetah Digital secured three Gold
Relevancy Ring Client Satisfaction Awards in infrastructure/stability,
production services and creative services, and three Silver awards in
campaign execution, artificial intelligence and machine learning and
educational resources.
“Just as the report states, we are ‘obsessed with customer success’.
Recognition as a leader based on customer satisfaction measurements
further validates our mission to help marketers achieve goals, exceed
expectations, and create lasting customer relationships,” said Judd
Marcello, executive vice president of global marketing, Cheetah Digital.
“For more than 20 years, we have been committed to product innovation
and solving the industry’s most complex marketing challenges, which is
why enterprise marketers continue to turn to Cheetah Digital to help
them manage massive amounts of complex data and workflows, and create
truly personalized cross-channel customer experiences at scale.”
This announcement follows Cheetah Digital’s ranking
as a leader in Forrester Research’s The Forrester Wave™: Loyalty
Technology Platforms, Q2 2019 report.
To view a complimentary copy of The Relevancy Ring ESP Buyer’s Guide,
Enterprise Edition, visit https://chdig.co/2H8RUlt.
About Cheetah Digital:
Cheetah Digital is the world’s largest independent enterprise
cross-channel marketing technology company. We provide a unique
combination of technology and in-house professional services that
marketers require to manage the breadth of data they possess and to
deliver on the complex channel execution required to create lasting
customer relationships. We are a true partner to the best brands around
the globe, including Williams-Sonoma,
American
Express and Hilton.
Cheetah Digital is a global business with employees in 26 offices across
13 countries. Cheetah Digital is dedicated to marketers.
View source version on businesswire.com: https://www.businesswire.com/news/home/20190508005200/en/