Why not move from a customer relationship model to a model for relationships with customers? All too often, the distribution of incoming calls is based on the availability of agents when it should be based, above all, on the customer's ...
Brand Voice
The barbarians at your door. How to identify and defeat the cyberthreats facing your business today
Many of the cyberthreats your business faces are invisible. Learn how to shine a light on these threats and discover how to take action to protect your business
Twitter To Let Publishers Charge To Read Articles
Elon Musk latest change at Twitter will see platform allow publishers to charge users on a per-article basis
Godfather Of AI, Geoffrey Hinton, Quits Google
Pioneer of neutral networks resigns from Google, to speak openly about misinformation and the dangers of AI
BlackBerry To Review Strategic Options
Board of directors at BlackBerry to review firm's 'strategic alternatives', including possible separation of some of its businesses
Silicon UK In Focus Podcast: The Circular Economy
Learn how your business can adopt a circular economy approach to sustainability. Discover why sustainability must be at the core of your enterprise.
Germany Denies Chip Making Chemical Export Ban To China
There are currently no plans ban export to China of chemicals used to manufacture semiconductors, Germany says
Intel Posts Largest Ever Quarterly Loss, But Shares Rise
Intel posts largest ever quarterly loss in company history, coupled with a 36 percent decline in sales. But share price rises
Microsoft Says No More Feature Updates For Windows 10
Current version of Windows 10 (version 22H2) will be the last version of Windows 10 OS, with support ending in 2025
Dyson Air-Purifying Headphones To Cost £820
How much? Dyson Zone is the firm's first wearable air purifier headset and are due to go on sale in the UK at a cost £820
Elon Musk Meets US Lawmakers To Discuss AI Regulation
Elon Musk meets with Senate Majority Leader Chuck Schumer and others, after being spotted on Capitol Hill on Wednesday
Vodafone Appoints Finance Boss Margherita Della Valle As Group CEO
UK-based mobile giant Vodafone confirms interim CEO, Margherita Della Valle, is now permanent CEO of the group
Semiconductor Revenue To Decline In 2023, Gartner Warns
Gartner forecasts global semiconductor revenue to decline 11.2 percent in 2023, amid economic uncertainties and weakening demand
UK Regulator Defends Microsoft Activision Decision, After Angry Response
Microsoft and Activision slam UK decision to block acquisition, but CMA boss says blocking $69 billion deal was “right decision”
Meta Pleases Investors After Sales Rise, As Profits Dive
Plunge in profits at Facebook parent, but Meta pleases Wall Street after sales rose for first time after three quarters of decline
Quest Software Podcast: The Democratisation of Data: Episode 4: In Data We Trust?
Even with a single view of truth, why is data often still mistrusted by its users? What is driving this behaviour? How can businesses combat this and create a culture where data is trusted and used to based sound business decisions upo ...
Brand Voice
Securing applications in the era of DevOps
With the adoption of DevOps practices, organizations have dramatically increased release velocity to drive digital transformation and meet changing customer and business needs. Deploying cloud-native technologies and taking advantage o ...
Brand Voice
Unleashing the power of observability
As anybody who works in IT knows only too well, accelerated digital transformation over recent years has led to soaring complexity within IT departments. In particular, increased deployment of cloud native technologies has left technol ...
The State of Responsible Technology
Learn how your business can make responsible technology decisions to connect with environmentally aware audiences. Discover how to harness responsible technologies today.
US Bill To Require Parental Consent For Kids Use Of Social Media
New bipartisan bill unveiled in US will require parental consent for anyone under the age of 18 to use social media
ASML Boss Warns Of Chip Supply Uncertainty
Beijing will develop its own semiconductor equipment says CEO of ASML, and says market access to China is “absolutely essential”
Alphabet Beats Expectations, Announces $70 Billion Share Buyback
Shares in Alphabet rise after its first quarter results beat expectations, despite reduced ad spending, TikTok competition etc
UK’s CMA Blocks Microsoft’s $69bn Acquisition Of Activision Blizzard
Final decision by UK regulator to block Microsoft's Activision Blizzard acquisition, but Microsoft says it will appeal
Microsoft Shares Rise As Q3 Earnings Beat Forecasts
Azure cloud delivers for Microsoft despite tough economic conditions – with artificial intelligence slated for future growth
Japan’s ispace Admits Moon Lander Likely Crashed
First-ever lunar landing by a private company ends, after Japanese start-up ispace admits moon lander likely crashed
US Sanctions Two For Aiding North Korean Crypto Thieves
US sanctions two China-based cryptocurrency traders for allegedly helping launder funds stolen by North Korean hacking gang Lazarus Group
Spotify Surpasses Half-Billion Monthly Users
Music service Spotify surpasses half a billion monthly active users for first time, but misses revenue targets due to slower ad sales
European Payments Initiative Buys Two Fintech Firms
Initiative set up to challenge Visa, MasterCard and Apple Pay for cross-border payments buys two fintech firms, scales back plans
Shanghai To Back Chip, AI Investments
China financial hub Shanghai to back investment in specialised areas of domestic tech industry including semiconductor design and AI
Japan Start-Up iSpace Prepares First Commercial Moon Landing
Japanese start-up ispace prepares to attempt first-ever commercial lunar landing on Tuesday with M1 mission
Indian Court Rejects Xiaomi Plea To Return Seized Funds
Indian court rejects plea by Chinese smartphone maker Xiaomi for return of £543m in seized funds, amidst ongoing political tensions