Apple customers were more satisfied with the outcome of tech-support calls than HP or Dell customers, according to a study that concluded Apple was more likely to retain loyal, repeat customers.
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Philips Green Screen Powers Down When User Steps Away
The PowerSensor technology could reduce energy usage by up to 50 percent, the company claims
Microsoft Taking No Chances, Cuts Price Of Windows 7
Microsoft plans price cuts, free upgrades and other incentives to spread Windows 7 to as many users as possible once the operating system becomes available to the public in October
OLPC OS Now Available For Netbooks And Old PCs
One Laptop Per Child (OLPC), designed to bring computers to developing nations, was criticised for using new hardware. Now it's available on a stick
iPhone Customer Support Saves When Remote Wipe Fails
The remote wipe feature in Apple's new iPhone 3.0 software is good, but the restore failed Cameron Sturdevant. Luckily customer support in an Apple Store didn't let him down
Questions Continue About Jobs’ Health
Apple CEO Steve Jobs may have saved his life with a liver transplant, but questions about his medical leave could continue to dog his company, even after a highly successful June that saw the rollout of the iPhone 3G S.
What Do Intel And Nokia Actually Plan To Do?
Intel and Nokia announced a technology partnership. It's clearly about mobile devices, and Linux. But what exactly are they planning to do?
Bing Generates Bling For Microsoft
Microsoft's paid clicks increased by around 15 percent in the first two weeks of Bing's release, Efficient Frontier says
Windows Security Essentials – Why Morro Might Shame Microsoft
Morro - now known as Windows Security Essentials - is a security update, and yet another admission from Microsoft that all is not well. This time the enterprise might wake up, says Don Reisinger
Vodafone Launches Home 3G Femtocell In The UK
www.eweekeurope.co.uk/news/update--vodafone-will-offer-3g-femtocell-free--1205A breakthrough moment for signal-boosting indoor 3G femto technology - but will Vodafone encourage data on the system?
Java Store Could Beat iPhone App Store, Says Sun
Compared to the Java Store, Apple's iPhone App Store could be just a "rounding error", according to James Gosling, the creator of the Java language
Lost-Laptop Council Breached Data Rules
Stolen laptops had unencrypted personal data - and Manchester City Council's response may not be enough
UK Council Breaches Data Rules Following Laptop Theft
But the organisation says it won't ban the download of important data onto mobile devices but ensure that only "essential data" is allowed to be copied.
Jobs Reported To Have Undergone Liver Transplant
The operation happened about two months ago and Jobs is expected to be back at work soon
Bing: Google Isn’t Hitting The Panic Button Yet
Google is responding to Bing - look at the Explore Search page - but that doesn't mean it's running scared from Microsoft's arrival, says Clint Boulton
Apple iPhone 3.0 Review – Part II
Spotlight search, voice recording and landscape email really revive our interest in the new generation iPhone
Digital Divide Twitterthon Yields 7000 PCs For Africa
But Computer Aid wants to source another 3000 machines over the next month
Ballmer: Bing Won’t Have Bang For A While
Microsoft CEO Steve Ballmer announced during the National Summit in Detroit that Bing would have a potentially hard and long road as it attempts to compete with Google in the search-engine space
Apple iPhone 3.0 Software Review
The new software launched with the iPhone 3G S adds much needed basics to the popular phone family - but careful with the remote wipe
Apple Launches iPhone 3.0 Update
The Apple iPhone OS 3.0 has been rolled out with features designed to extend its usefulness to developers and the enterprise
Amazon’s Bezos Discuss Google’s Book Plan
Since its release, Amazon.com's Kindle line of eReaders have become major revenue draws for the company, with the Kindle DX selling out within its first few days of release
Windows Fan Calls For Opera Ban
David Taraso of the JCXP.net Website argues that Microsoft should be allowed to put its Internet Explorer browser in Windows without having to promote a competing browser
Upgraded MiFi Pocket Hotspot Comes To Europe
Share a broadband link with up to five devices - without any set-up
IT Charity Holding ‘Twitterthon’ To Bridge Digital Divide
Computer Aid is calling on all Twitter fans to donate PCs to developing world
Dell Recruits Sales Help From Twitter
Twitter has helped Dell sell its products, suggesting a model by which the popular social networking site could assist other companies in generating revenue
Does Your Business Need Mac’s Snow Leopard Or Windows 7?
The latest Mac OS runs faster 64 bit apps and supports MS Exchange, but will that be enough to convince companies to take it onboard?
Windows 7 Will Feature Improved Power Management
Some of the new features also are designed to give IT professionals more control and flexibility over management of the energy-efficiency capabilities of Windows 7 OS systems
Palm Appoints Former Apple Exec As CEO
Palm announced it has promoted Jon Rubinstein, a former Apple employee and the man behind the Palm Pre, to the position of chairman and CEO
O2 Gouges Customers For New iPhone 3G S
Cashing in on the end of an agreement, and clearing the decks for the Palm Pre? Apart from the price rise, it's all rumour
Apple Teams Up With TomTom On iPhone Sat Nav
Apple has used the opportunity of the WWDC to roll out a number of products, including Safari 4, the iPhone 3G S and new versions of its popular laptop lines