To maintain loyalty and brand advocacy, how has personalisation evolved? Highly focused data is, of course, needed to create personalised communications, but in an age where privacy is essential to consumers, how can businesses balance security and the delivery of personalised experiences?
Hard hitting response from Google to the biggest threat it has ever faced in its history, after the DoJ files an antitrust lawsuit
Breakup threat. US Department of Justice lawsuit accuses Google of abusing its position to dominate search and search advertising
New legislation in 2021 will ban drivers from even picking up mobile phones while driving motoro vehicles on British roads
Acquisition of Intel's NAND business division makes SK Hynix the second largest NAND flash manufacturer in the world after Samsung
Google says it successfully fended off a 2.5 Tbps denial-of-service attack in 2017, making it the biggest such attack to date
Microsoft publishes out-of-band patches for bugs in Visual Studio Code and Windows Codecs Library that could allow attackers to take over a system
Zoom aims to capitalise on its massively increased user base with platform for paid events and third-party apps offering in-meeting tools and features
Banning Chinese telecoms equipment vendors for political reasons will increase costs and delay network upgrades, argues pro-competition group
Twitter will no longer block links to articles containing hacked materials, following criticism over treatment of controversial New York Post article
Additional concessions by Google over £1.6bn Fitbit acquisition likely to win over EU competition regulators, as proposed deal nears one-year anniversary
US Army AR specs simulate laser pointer allowing human handler to direct military dogs from a distance, while seeing what the dog sees
Microsoft staff get option to work remotely on permanent basis, with increased flexibility on hours and geographical location also part of the new norm
Two BT Openreach engineers, along with staff from BT, TalkTalk and Sky recognised on Queen's birthday honours list for keeping country connected
Google-affiliated Waymo to go public with fully driverless rides within 'weeks' after shutting down earlier this year due to pandemic
Twitter bars premature post-eleection declarations of victory, slaps restrictions on misleading content posted by US politicians
We know that Coronavirus can live on surfaces for up to 72 hours. Ideally, we would have a totally electronic document office by now – banishing paper to history. Of course, the paperless office has failed to become a reality. Silicon UK considers how businesses could adopt more electronic document management techniques to reduce the risk of COVID infection.
The digital security threat landscape has been radically shifting as the pandemic has taken hold. For all businesses, a new approach is needed to ensure that their systems and staff remain safe and secure. What are the critical components of a robust and flexible COVID digital security policy?
Bombshell development. Scathing US antitrust report recommends structural separations of big tech firms, and slams monopolistic behaviour
Apple takes former business partner to court in Canada for allegedly selling devices that should have been recycled or scrapped
Big financial commitment revealed by Google to news publishers in a number of countries, starting in Germany and rolling out to other nations
Amazon One device will scan the veins in a human hand to authorise supermarket checkout payments for example, or entry to buildings
US judge issues preliminary injunction barring order that would have made TikTok unavailable in the US, as administration seeks forced sale
Apple grants three-month exception to App Store's 30 percent cut for businesses forced by pandemic to switch to online-only events
US Federal Trade Commission asks appeals court to reconsider decision that struck down landmark Qualcomm antitrust injunction
Twitter to expand policy of labelling state-affiliated accounts to more countries, amidst controversy over political disinformation
Google to ban political ads after polls close after 3 November US presidential election, as internet companies face pressure to control misinformation
Drive-by hacking tools plant Taurus data-stealing malware on vulnerable systems, as pandemic raises risk of corporate data being stolen from home computers
Always Home Cam drone from Amazon subsidiary Ring is designed to fly around homes to offer 'peace of mind', but critics say it invades privacy
European regulator appeals court ruling, which rejected EU order for Apple to pay 13 billion euros ($11.8bn) in Irish back taxes