CRM specialists are focusing on developing their platforms to engage customers through social networking
News Collaboration Suites
US Prepares Virtual Friends For The Country’s Foes
The US military is building an imaginary army to wage war on its enemies who use social networking sites
RIM In Talks To Port BBM To Android And iOS
Research in Motion is reportedly in negotiations over porting BlackBerry Messenger to Android and iOS
Benioff’s Salesforce Goes Social With Service Cloud 3
Salesforce is looking to utilise social networking platforms with the introduction of Service Cloud 3
Cisco Targets Midmarket With Two UC Platforms
Networking giant Cisco is looking to the midmarket sector with two new unified communication platforms
Skype Goes To Citrix For Business Collaboration Kit
Skype will integrate Citrix GoToMeeting into its enterprise collaboration service as it continues to court business users
Cisco’s Jabber Unifies Mobile Services And Devices
Cisco has unveiled its Jabber application to enable business users to communicate any way with any device
Asus Eee Pad Slider Delayed Until June
Brits who plan to buy Asus's Slider tablet will have to wait until June, due to shipment delays
Facebook Modifies User Info Developer Access Plan
Facebook is still considering developer access to private information but is improving its permissions screen
Future BlackBerry Devices To Sport NFC Technology
Near Field Communication will be made available in most upcoming BlackBerry smartphones and tablets
Gmail Accounts To Be Recovered From Tape
To restore the Gmail accounts it lost at the weekend, Google is going to its tape backup
Microsoft Denies Copying RockMelt Features
Redmond has denied that it has duplicated Rockmelt's Facebook integration with its Bing Bar
Thousands Of Gmail Users Suffer Account Wipe-Out
Google is yet to identify what caused the loss of around 150,000 Gmail accounts on Sunday
Police To Crack Down On Facebook Bullies
Facebook bullies could get warning messages from the police, as the crackdown on cyber harassment begins
Fraud Alert Targets The 419 Scam Spammers
Fraud Alert has launched a website for email scam reports, such as those inspired by the North African civil unrest
Cisco Expands Video Range To Boost Collaboration
Cisco wants to ease companies into video collaboration with new endpoints plus search and recording features
Google Strips Facebook Contact Merging From Nexus S
Google's Android update to Nexus S phones won't put Facebook friends in your contacts
IBM Shows The Two Faces Of Social Media
Social media makes your company all nice and warm inside, and brutally analytic and competitive outside, according to IBM's Sandy Carter
HTC ChaCha And Salsa To Hit UK In June
HTC's Facebook phones are expected to go on sale in the UK this summer
Facebook May Sue Daily Mail Over ‘Sex Gang’ Headline
Legal action could follow a Daily Mail headline that linked Facebook to a paedophile gang
ASHRAE Says Data Centres Can Get Hotter
Cooling experts ASHRAE's new set of guidelines will turn the heat up in data centres
‘Generation Gmail’ Threatens Corporate Data Security
People under the age of 25 send work-related emails from their personal accounts and leak company information
Google Joins ISP-Level Anti-Phishing Scheme
Return Path is getting big backers for its Domain Assurance service designed to combat phishing scams
iPad Price Slash Suggests iPad2 On The Way
Speculation rages about the iPad2's imminent release, as UK retailers cut prices of the current version
HP TouchPad Arriving In The UK This April
HP's first WebOS-based 'TouchPad' tablet will be available in the UK as early as April
Motorola’s Xoom Set To Launch Without Flash
Amid the tablet race, Motorola's Xoom will make its debut in the US without Adobe Flash Player
Report: The World Needs To Wake Up To SAAS
Despite software-as-a-service's potential to be the next wave of IT, it is still a client-server world
Nice Try Google, But Your Security Is Still A Chocolate Fireguard
Google’s move to add two-step authentication is laudable, but could lull users into a false sense of security, says Eric Doyle
Apple To Refresh MacBook Pro Range
Five new MacBook Pro models with upgraded features will reportedly be unveiled by Apple on Thursday
MWC: Intel Demonstrates MeeGo OS On A Tablet – Video
Nokia may have sidelined MeeGo, but Intel still backs the panel-based mobile operating system