Ofcom says a customer's new mobile phone provider should handle all aspects of the switchover amid concerns it is too difficult to jump ship
TECHNOLOGY POWERING BUSINESS
News Carriers
T- Mobile: Jive Frees Customer Service And Sales From IT
T-Mobile explains how Jive helps it communicate internally and externally to boost customer service and compete in competitive US market - away from IT
Ofcom Orders BT To Open Up Dark Fibre And Install Business Broadband Faster
Ofcom's business broadband review wants better competition, more innovation and cheaper prices
Google Offers Internet Access For Cuba Amid Historic Obama Visit
Cubans to receive Google Internet access as frosty relationship between the two nations thaws
Ofcom Promises 98 Percent Indoor 4G Coverage
Ofcom CEO Sharon White wants nearly all of the UK should be able to get a 4G signal by the end of 2017
Three Customers Use 5GB A Month As 4G Coverage Reaches 75 Percent
Traffic on Three's mobile network has risen by 1,100 percent over the past five years
TalkTalk Drops Passwords For Voice Recognition After Hack
Post hack, TalkTalk allows customers to access their accounts via voice recognition technology
Vodafone M2M Network To Power Philips Smart Lighting Platform
Philips Lighting says Vodafone deal will make it easier for local authorities to save money with smart lighting
ICANN Submits Migration Plan Away From US Control
Independence move for ICANN after it submits official plan for global stewardship to the US government
ICO Hands Politicians Data Protection Warning After David Lammy MP Fine
David Lammy gets £5,000 fine after two day, 35,000 automated call binge as ICO tells political campaigns to respect the law
Free Wi-Fi Available On Half Of All South West Trains
South West Trains expands free Wi-Fi to cover even more services from the capital to south west England
Ofcom Investigates Ex-Employee TV Data Breach
Ofcom confirms an ex-employee tried to offer a broadcaster sensitive information about rivals
BT Plans FTTP Trial In Bradford And More G.Fast Pilots In Ultrafast Broadband Push
BT says FTTP trial will help it develop a 1Gbps service for SMBs and has promised to connect all new housing developments with more than 250 homes
David Cameron Plans To Relax Mobile Mast Planning Restrictions
Prime Minister David Cameron hints legislation that makes it easy to build networks could be on the way
Aruba Shows Off HPE Integration With New Networking Offerings
At Aruba's user conference, officials unveil a range of integrated wired and wireless that take advantage of the best of both companies
Can AI-Powered Call Centres Improve Telecoms Customer Service?
AI could make it less painful to contact your broadband, landline and mobile provider and boost reputation and revenues for telcos in a crowded comms market
Email’s Inventor Ray Tomlinson Dies
Ray Tomlinson dies aged 74, leaving behind a communication technology that changed the world and is still used today
TalkTalk: BT Openreach Split Is Only Way To Solve Ofcom’s Concerns
TalkTalk reiterates calls for Openreach separation, claiming no concessions can stop BT from having too much influence
Virgin Media: Ultrafast Broadband Doesn’t Need To Be ‘Regulated Into Existence’
Virgin Media says its network investment shows there is no need for more regulation and is concerned that Ofcom will pursue an FTTP-centric strategy
Ofcom: We Want Network-Level Broadband Competition
Ofcom director of strategy says its main goal is helping deliver ultrafast broadband, not separating BT or promoting a particular technology
Marketing Firm Goes Into Liquidation After ‘Record’ £350,000 ICO Fine
ICO fines Prodial £350,000 after 46m automated nuisance calls about PPI insurance claims but regulator says it will work with liquidators to recover the fine
Virgin Media Invites Rural Areas To Apply For 200Mbps Broadband
Communities in 18 counties can apply to be covered by Virgin Media's £3bn cable expansion
IT Life: Calling Down Under
Telstra's head of Europe Tom Homer talks about his career in IT, views on cloud and fear of shadow IT
Can Ofcom Get Openreach Reform From BT Without Messy Divorce?
BLOG: Just like NFL owners have threatened to relocate to Los Angeles to get what they want, Ofcom hopes the threat of taking away Openreach can get concessions from BT
BT: ‘Voluntary Agreement’, Not Legal Action Is Best Way To Fix Openreach
BT regulatory head says working together will benefit consumers and communications providers
Broadband Providers Welcome Ofcom’s Openreach Recommendations
NEWS ANALYSIS: What do the UK's major broadband providers think about the initial findings of Ofcom's once-in-a-decade review
Ofcom Tightens Openreach Regulation But Does Not Separate It From BT
BT must allow rivals to lay fibre in Openreach ducts and telegraph poles, while Ofcom also wants open access division to make own decisions and budgets
MWC 2016: BT CEO Warns Broadband Speed Upgrades Hinge On Ofcom Review
BT CEO Gavin Patterson makes final defence of Openreach structure and says it is prepared to make fibre, G.Fast investments - if it has regulatory certainty
Pure Wi-Fi Uses 10,000 Times Less Power Than Regular Wi-Fi
Researchers at the University of Washington develop system that could make smartphones more efficient and Wi-Fi suitable for IoT
Government Promises Business Broadband Review
Business Secretary Sajid Javid promises manufacturers he will launch inquiry into the availability and affordability of business broadband