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Silicon UK In Focus Podcast

Silicon UK In Focus Podcast: The Connected Customer

Learn how the definition of the ‘connected customer’ changed due to the pandemic. As consumers now use multiple touchpoints, is brand loyalty being tested? And how have customer services technologies had to evolve to manage the expecta ...

Silicon UK In Focus Podcast

Silicon In Focus Podcast: Connected Business

Is the definition of a ‘connected business’ very different today than it was just two years ago? And how can businesses embrace technology to enable them to connect with their customers and commercial partners?

Next Generation Omnichannel

Connected Commerce: Next Generation Omnichannel

The omnichannel has been a key driver for all businesses as they connect and integrate each of their customer-facing systems. As enterprises look towards their futures, how are next-generation omnichannel services being created and dep ...