Helle Tyllesen, director of customer strategy at Falcon Social, offers tips on creating an engaging holiday campaign that will delight your audience
TECHNOLOGY POWERING BUSINESS
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Facebook Messenger To Get SMS, Multiple Account Support
Facebook Messenger gets more features as social network seeks to strengthen itself as smartphone communications essential
Microsoft Turns On Yammer For Office 365 Customers
Enterprise social network push. Microsoft activates Yammer for all eligible Office 365 business customers
6 Things Every Brand Should Be Doing On Social Media
Laura Miller, director of marketing at KioWare Kiosk Software, explains how every brand can keep its social media game on point
Facebook’s ‘Reactions’ Feature Will Challenge The ‘Like’ Button
Will 'Reactions' be 'Liked' by Facebook users as social network begins trial of improved feedback
Facebook Sales Hit £4bn As Mobile Advertising Pays Off
Facebook reports £700m in quarterly profit as mobile user base reaches almost one billion a day
Why Social Media Is The Killer App For Virtual Reality
Matthew Payne, head of creative technology at We Are Social, explains how social media will make virtual reality mainstream
Top Tips For Using Social Media Analysis To Plan Better Marketing Campaigns
Social media analytics firm, Crimson Hexagon, explains how marketing agencies can use social media data to back up their campaign ideas
Twitter Suffers Worldwide Outage
Web and mobile users left unable to login to social media platform - are you affected?
Can Customer Care Be Given In 140 Characters Or Less?
Oisin Lunny, senior market development manager at OpenMarket says social media is an important part of customer care but can never take its place
US Government, Spooks, Tech Giants Meet For ISIS Showdown
Silicon Valley meets US government and others to discuss ways to combat terrorist use of social media
6 Top Tips For Implementing A Successful Social Media Marketing Strategy
Joel Windels, VP of inbound marketing at Brandwatch, explains how any brand can nail its social media strategy
Facebook Free Basics Suspended In Egypt
More trouble for Zuckerberg's free internet access scheme as Egypt joins India in suspending it
Twitter Cracks Down On Extremists And Trolls
Twitter goes after terrorists and trolls, after it revises its rules for dealing with online abuse and hate
The Best Brand Social Media Reactions of 2015
Digital marketing agency Liberty Marketing takes a look at the moments in 2015 when brands truly connected with their audiences through social media
10 Creative Tweets That Will Make You Rethink Twitter
Helle Tyllesen, director of customer Strategy at Falcon Social, takes a look at some of the best brand tweets of 2015
Is Facebook Hijackijng Net Neutrality In India?
Facebook rallies Indian users to lobby the country's Internet authority on ‘Free Basics’
Instagram Gets Its ‘First Dedicated Security Solution’
Proofpoint SocialPatrol also helps to manage social media accounts on Facebook, Twitter, LinkedIn, Google+ and YouTube.
Facebook At Work Launch Is Now Just Months Away
Workplace-focused version of Facebook will offer a better way to link in with co-workers
Facebook Closes Its Creative Labs
Apps including Slingshot, Rooms and Riff all biting the dust, Facebook confirms
Malvertising Appears In Promoted Tweet To Steal Facebook Logins
Rogue advert on Twitter aims to infect and then steal a user’s Facebook credentials, Proofpoint warns
LinkedIn Scammers Target Users With Fake Profiles
LinkedIn users warned to be wary of who they add to their network, after fake profile discovery by Symantec
Facebook Now Lets You Stream Live Video To Your Friends
Live Video on Facebook will allow users to share real-time video, and also create collages of photos and video
Facebook Backs Down In Cookie Row With Belgian Watchdog
Facebook blinks first in bitter clash Belgian Privacy Watchdog over user tracking cookies
Google Delivers Revamp Of Google+
Not retiring it after all. Search engine revamps social network platform to focus on interests rather than people
Facebook Users Cross Billion Threshold As Mobile Ads Grow
Facebook averages over one billion users a day, as mobile continues to be principle growth driver
Concern Raised At JPEG Copyright Clampdown
Proposals to make JPEG pictures harder to copy, prompts objection from digital rights group EFF
Facebook Preparing The Launch of ‘Facebook At Work’
New version of the social network will offer a way for users to stay in touch with their co-workers
Facebook Is Finally Launching A ‘Dislike’ Button
Mark Zuckerberg says the new option will allow Facebook users to ‘express empathy’
One Billion People Access Facebook In A Single Day
Facebook rebuffs concerns about fatigue as social network reaches one billion milestone