Social media analytics firm, Crimson Hexagon, explains how marketing agencies can use social media data to back up their campaign ideas
TECHNOLOGY POWERING BUSINESS
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Here’s How Amazon’s Delivery Drones Will Work
Amazon vice president spills the beans on why Prime Air will be the future of delivery
Twitter Suffers Worldwide Outage
Web and mobile users left unable to login to social media platform - are you affected?
IBM Wants To Use The Cloud To Get More Online Shopping Discounts
Cloud-based IBM Dynamic Pricing service will let retailers keep up to date with all their competitors
Can Customer Care Be Given In 140 Characters Or Less?
Oisin Lunny, senior market development manager at OpenMarket says social media is an important part of customer care but can never take its place
Bitcoin Is A ‘Failure’, Leading Developer Claims
Mike Hearn quits as he says the “fundamentals are broken” in Bitcoin technology
Barclaycard Finally Reveals Apple Pay Competitor
mybarclaycard Android app allows for contactless payments up to £30
Amazon Can Now Deliver By Sea
Retail giant sets up own shipping freight route between US and China for easier delivery
UK Online Spending Hits Record High In 2015
Black Friday and m-commerce help push online sales to £114bn over 2015
London’s Contactless TfL Journeys Top 1m A Day For The First Time
Contactless also now makes up a quarter of all pay-as-you-go transactions across the TFL network, Visa study finds
US Government, Spooks, Tech Giants Meet For ISIS Showdown
Silicon Valley meets US government and others to discuss ways to combat terrorist use of social media
Clickjacking Campaign Exploits European Cookie Law
Malwarebytes warns of advertising scam tricking users via the European cookie popup notification
CES 2016 – MasterCard Just Took The Misery Out Of Food Shopping
Groceries by MasterCard service teams up with Samsung’s new smart fridge to make ordering a breeze
6 Top Tips For Implementing A Successful Social Media Marketing Strategy
Joel Windels, VP of inbound marketing at Brandwatch, explains how any brand can nail its social media strategy
Facebook Free Basics Suspended In Egypt
More trouble for Zuckerberg's free internet access scheme as Egypt joins India in suspending it
BBC Website, iPlayer Outage Blamed On DDoS Attack
BBC blames “technical issue” for outages, but insiders point to a distributed denial of service attack
Twitter Cracks Down On Extremists And Trolls
Twitter goes after terrorists and trolls, after it revises its rules for dealing with online abuse and hate
Zuckerberg Defends ‘Free Basics’ In India
Facebook's latest move follows the suspension of the controversial Free Basics progamme in India last week on net neutrality grounds
What Are The Top Payments Trends For 2016?
From biometrics to Apple Pay, we take a look at some of the payments predictions for next year
The Best Brand Social Media Reactions of 2015
Digital marketing agency Liberty Marketing takes a look at the moments in 2015 when brands truly connected with their audiences through social media
10 Creative Tweets That Will Make You Rethink Twitter
Helle Tyllesen, director of customer Strategy at Falcon Social, takes a look at some of the best brand tweets of 2015
Deck The Shelves And Get The Trolley – Why Christmas Day Is Open For Retailers
Laurence James from NetApp explains why Christmas Day shopping could be key for retailers everywhere
Apple Pay Is Coming To China
Apple Pay expands further following deal with Chinese bank UnionPay
Is Facebook Hijackijng Net Neutrality In India?
Facebook rallies Indian users to lobby the country's Internet authority on ‘Free Basics’
How Can Retailers Deal With Peak Online Traffic At Christmas?
Deck the shelves and get the trolley!
Instagram Gets Its ‘First Dedicated Security Solution’
Proofpoint SocialPatrol also helps to manage social media accounts on Facebook, Twitter, LinkedIn, Google+ and YouTube.
How To Retain Customers In The Ever-Evolving Payments Landscape
David Nunn from Braintree offers some guidance on how businesses can improve the payments experience for customers everywhere
Twitter Targets Outside Users With Extra Ads
New strategy will look to advertise to people who read tweets without logging in to Twitter
Contactless Payments Are The Key To A Profitable Christmas
Companies who don’t support contactless could be missing out on major returns this holiday season, EE survey warns
Facebook At Work Launch Is Now Just Months Away
Workplace-focused version of Facebook will offer a better way to link in with co-workers