Cloud first, indeed. New features allow customers to run their ERP environments on hybrid clouds powered, in part, by Microsoft…
Salesforce finally opens its first European data centre in the UK, powered by 100 percent renewable energy
ClickSoftware's Steve Mason talks about the Cloud, CRM and Spotify
A social network for work – haven’t we seen this before?
Salesforce Wear initiative wants to help businesses build apps for smart watches, smart glasses
A leading maker of hosted business management software, Autotask is following a broad trend of buyouts by private equity firms
Henning Ogberg and Jennifer Stagnaro from SugarCRM explains how open source platforms can be a good source of revenue
Poor Euro exchange lets Marc Benioff's Salesforce slap SAP
Ashley Unitt wants to get contact centres in the cloud - and then get to grips with the Big Data…
Microsoft is preparing users of its Dynamics customer relationship management for major changes, stemming in part from its acquisitions of…
ITALY: Could analytics and social media provide a real change in banking, that boosts the economy and satisfies customers?
The fight for market share in the CRM sector is escalating, as the number of potential customers falls says IDC
Salesforce.com gives its Chatter social network some real time chat
Jive Software is squaring up to Salesforce.com after launching its own social CRM software product
Oracle has released patches for 16 critical bugs among the 78 vulnerabilities fixed in its flagship database and associated software
According to analyst house IDC, Oracle and Salesforce.com dominated the CRM market during 2011
RedHorse Systems is offering SMBs a business analytic tool thanks to its newly upgraded CRM platform
Acquisition seems to be the rule to adding social CRM tools to the options for the corporate brand armoury
Oracle is bolstering its CRM portfolio by buying Inquira, to help it take on Salesforce.com and Microsoft
CRM software isn’t child’s play, but SugarCRM proves oddly comforting, and is cheaper than Salesforce
CRM specialists are focusing on developing their platforms to engage customers through social networking
Netsuite's development centre in the Czech Republic will focus on marketing its services and partners' products
Migrating away from proprietary CRM platforms could allow charities to finally abandon Windows completely, says FSF