TECHNOLOGY POWERING BUSINESS
Why not move from a customer relationship model to a model for relationships with customers? All too often, the distribution of incoming calls is based on the availability of agents when it should be based, above all, on the customer's ...
Learn how your business can adopt a circular economy approach to sustainability. Discover why sustainability must be at the core of your enterprise.
Thanks to the COVID-19 pandemic, we are all using more technology than before, both in our work and private lives. This trend continues as businesses have realised the myriad benefits it can bring, from cost savings to more efficient p ...
Learn how your business can make responsible technology decisions to connect with environmentally aware audiences. Discover how to harness responsible technologies today.
Learn why Managed Service Providers (MSPs) now need to demonstrate sustainability credentials to win some contracts. Discover why organisations are increasingly mandating their suppliers work sustainably.
Across all industries, technologists are recognizing the benefits of OpenTelemetry as a quick, simple and cost-effective way to generate visibility into availability and performance within dynamic, cloud native environments.
In this episode, we are considering Legacy technology and whether this is a burden and vulnerability in building a data-driven enterprise.
As composable architectures continue to expand and influence the future of e-commerce, is the security of these technologies being fully considered? Is composable intrinsically more secure than the monolith?
In this new four-part series hosted by David Howell, Editor-in-Chief of Silicon UK, Michael O’Donnell, a senior analyst in Quest’s Data Management group and Danny Sandwell, a Senior Strategist at Quest, discuss the democratisation of d ...
Across all industries, rapid digital transformation is now essential to meet constantly changing customer needs and to enable hybrid work at scale on a sustainable basis. Since the start of the pandemic, application development and rel ...