The tax office has done well with its online filing roll-out but faces challenges on customer services
TECHNOLOGY POWERING BUSINESS
News Cloud Management
Cook Plus Ive Is Jobs-like Pairing, Says Biographer
Apple CEO Tim Cook and chief designer Jonathan Ive can keep Apple going, says Walter Isaacson
Brits Find Big Brands On Social Networks A Turn-Off
Two-thirds of British social network users do not wish to engage with "social" businesses, a survey says
Amazon, Oracle, MS Awaiting webOS Decision?
HP is making a final decision about the webOS garage sale and this could attract several buyers, says Nicholas Kolakowski
Red Gate To Send Lucky Database Admin Into Orbit
A competition exclusively for DBAs will send one into space - but Red Gate promises to bring them back
Rackspace Now Supporting On-Site Private Clouds
Rackspace has expanded its support to manage OpenStack private clouds in customers' data centres
Vidyo Takes Soft Approach To Cloud Conferencing
The Virtualized VidyoRouter will take video conferencing to public, private and hybrid cloud environments
HP May Be Settling Its WebOS Indecision
Hewlett-Packard executives are meeting to decide the fate of its webOS division, according to reports
Hackers For Hire At Bargain Prices
The cost of hiring a hacker is so affordable and effective, it is no wonder the craft is expanding, reveals Eric Doyle
How Can Schmidt Claim Google Is Not Dominant?
Google's chairman has already said that the search giant is in the monopoly class. Clint Boulton is stunned to hear him denying it now
AMD To Axe 10 Percent Of Staff In Cost-Savings Push
AMD says the job cuts will position the company to pursue efforts in low-power computing and the cloud
Small Business Confidence Rises, Hiring Flatlines
A survey of small businesses in the US has revealed they are feeling more positive, but hiring remains depressed
Informatica Teams Up On Free Hadoop Parser
The Informatica/Hortonworks parser turns complex data into structured or semi-structured format in Hadoop
Bocada Launches VM Backup Monitoring Package
Bocada Vision addresses issues of VM recoverability by providing insight into backup success and recovery points
IT And Compliance Managers Differ On Cloud Security
Information security managers and compliance specialists take conflicting views on cloud security
Apple iPad Dominance Will Disappear by 2015
Apple's iPad's dominance in consumer tablets will be eroded by 2014-15 but not in the business market
Nokia Signs Up Former HP WebOS Chief
Nokia has poached Richard Kerris from HP's webOS unit, and made him head of developer relations
HP’s PC Division Reprieved, Tablets Still In Abeyance
HP will keep its Personal Systems Group and Windows tablet plans but webOS future is still undecided
Cloud And Supply Chains Affect Emissions Targets
Ecodesk reports the inclusion of supply-chain emissions and cloud adoption distorts emissions totals
Sony Buys Out Ericsson To Boost Consumer Appeal
Sony Ericsson will become Sony's smartphone division for consumer-focused, converged devices
Citrix Integrates ShareFile Into Follow-Me Data Vision
Citrix's acquisition of ShareFile is paying off already, with new real-time collaboration tools
Can IBM’s First Lady Carve A Niche In Its History?
CEO Palmisano moves to chairman soon having done much for IBM. Darryl Taft asks what successor Rometty's legacy might be
Big Data And Large Firms Cloud Green IT Issues
Costas Galonis, CTO of cloud provider Cirrus Stratus, says Google’s huge energy bills mask how green cloud computing can be
Poor Email Handling Risks Legal Action, Study Warns
Poor email management by firms is risking legal consequences a majority of workers believe
The Big Data Conundrum
Companies must examine their business processes, to get the full benefit of the power of Big Data, says Ricoh Europe’s Carsten Bruhn
Government Plans To Save £1.4bn With Online Services
Half government departments will be on public clouds in Francis Maude's plan to boost services and cut costs
Strong Microsoft Revenues, Despite Cloud
Microsoft posted strong quarterly results but cloud and online services are not yet major revenue drivers
EA To Extinguish Bright Light
Electronic Arts says it will try to keep staff on, as its Bright Light studio closes down
Endeca Buy Boosts Oracle’s Big Data Management
Oracle plans to acquire Endeca Technologies to improve its access to unstructured and Big Data
Ecodesk Shares Big Firms’ Green Strategies
Ecodesk is offering a free database containing the sustainability strategies of the world's largest companies