Bank holiday weekends were ruined all over the country following a major mobile signal outage for one of the UK’s largest mobile networks.
O2 customers in London, Manchester, Bristol, Birmingham, Glasgow and parts of Northern Ireland reported issues over the weekend. Among those affected was Business Secretary Sajid Javid, who tweeted, “No signal @O2. Please sort it out.”
However O2 has confirmed this morning that its service is “back to normal”, having been restored at 23:35 BST on Monday
The company, which is the UK’s second-largest mobile operator, released a statement this morning saying that an investigation into the cause of the problem had been launched.
O2 had advised people to reset their device, and visit its support page if problems persisted during the outage.
A company spokesman said “some customers experienced some problems accessing our network” and that the service had now returned to normal.
“We apologise for any inconvenience caused to those customers affected and we will now begin a full investigation to identify the root cause,” he added.
Are you up to speed on 4G? Try our quiz!
Suspended prison sentence for Craig Wright for “flagrant breach” of court order, after his false…
Cash-strapped south American country agrees to sell or discontinue its national Bitcoin wallet after signing…
Google's change will allow advertisers to track customers' digital “fingerprints”, but UK data protection watchdog…
Welcome to Silicon In Focus Podcast: Tech in 2025! Join Steven Webb, UK Chief Technology…
European Commission publishes preliminary instructions to Apple on how to open up iOS to rivals,…
San Francisco jury finds Nima Momeni guilty of second-degree murder of Cash App founder Bob…
View Comments
Its surprising that this happened but its good to see O2 has quickly fixed the issue.