This event requires registration:http://marketforce.eu.com/Conferences/operation12/?utm_source=linkedin.com&utm_medium=event_calendar&utm_campaign=operation12_linkedin_events_calendar&src=linkedin.com
Covers issues facing both operations and IT functions within financial services. Alongside a focus on operational excellence, change management and sourcing, the programme includes content on the role that technology plays in assisting effective operations management, successfully aligning IT systems with processes and people, and how technology is driving operational change. Speakers include:
* David Weymouth, Group Operations & Risk Director, RSA Insurance
* Annette Barnes, Director of Retail, Mortgage & Private Banking Operations, Lloyds Banking Group
* Peter Horton, GI Operations Director, LV=
* Ronnie Collard, Managing Director, Customer Services, Standard Life
* Victoria Swaysland, Director Operational Excellence, Group Finance & Change, Barclays
Key reasons to attend this conference:
* Hear from senior operations and technology executives from the UK’s leading retail banks and
insurers
* Share knowledge and best practice in operations
management with your peers across financial services
* Hear case studies on successful change management across systems, processes and culture
* Learn about the mega trends shaping FS operations and discuss strategies for responding successfully
* Discuss the next steps in operational excellence, sourcing and customer experience management
Labels: banking, banks, customer, finance, financial services, FS, insurance, operations, retail, social media, Social Média, Solvency II, strategy, technology, Marketforce
Event Organizer: Laura Duguid (Head of Conference Marketing)