Compuware Touts Complete Visibility With Gomez

Compuware has integrated Gomez’s technology into its Vantage management tool, which a company executive dubbed “a market changing event.”

Compuware announced it was acquiring Gomez Inc back in October for $295 million (£176 million). The acquisition closed on the 9th of November.

Gomez is a specialist provider of web application experience management, and Compuware revealed in October that it intended to integrate its technology into Vantage so it would be able to “provide the industry’s only unified Application Performance Management solution, spanning the Enterprise and Internet”.

Compuware’s Vantage is essentially an application-monitoring product that provides the IT department with information on how an application is performing, so the company can gauge the service quality that is being delivered to the end user. It can also identify, prioritise, isolate and then fix any problems.

Meanwhile, the Gomez platform is providing a SaaS offering. It tests and measures web applications from the “outside-in”, i.e. across all users, browsers, devices, and geographies. It does this by using a global network of over 100,000 locations. The Gomez platform integrates web load testing, web performance management, cross-browser testing, and web performance business analysis.

IT personnel who use Gomez to manage critical business applications delivered over the Internet can now drill directly from a Gomez alert into Vantage data, in order to analyse root causes of issues stemming from internal systems. Similarly, IT departments using Vantage can now view Gomez web performance data in Vantage dashboards, enabling a more holistic view which pinpoints variables beyond the firewall and across the Internet.

“The reason this is significant is that organisations are doing more and more e-commerce business via Internet-based applications,” said Terry Harshfield, Director of Product Management for Vantage. “These applications are becoming complex, yet is it is still the IT department that is responsible for resolving problems. Compuware traditionally provided visibility into supporting a range of applications from the end-user perspective, whereas Gomez is focused on web applications.”

“Vantage had limited visibility into the Internet,” Harshfield told eWEEK Europe. “This first integration between Vantage and Gomez is more of a bridge between the two, a pathway as it were. The second phase which is underway will provide a much more integrated offering, with Vantage data published directly into the Gomez cloud.”

“From our perspective, the Gomez Compuware integration is a market changing event that is going to provide visibly of Internet applications, right down to data centre applications,” Harshfield said.

There is no word of pricing changes, although the integrated solution is available immediately for customers of both Vantage and Gomez.