Salesforce’s LinkedIn Account Hijacked With Black Lives Matter Post

Salesforce has confirmed that its LinkedIn social media account was compromised last week after an unauthorised post to its 2 million followers.

Last Friday as the annual conservative CPAC conference was taking place in the United States, Salesforce’s LinkedIn account published a post saying that “BLACK LIVES STILL F—-G MATTER.”

CNBC reported that the unauthorised post came after two black Salesforce employees pointed to workplace issues in resignation letters they published on LinkedIn.

Salesforce World Tour, London, 2016

BLM protest

Salesforce for its part has previously expressed its support for BLM, and last July, following the killing of George Floyd, the firm said it hoped to increase the number of black employees in the US by 50 percent by the end of 2023.

Despite this, last Friday’s its LinkedIn account displayed the following post.

“Hey everybody, we just want you to know what while CPAC is going on, BLACK LIVES STILL F—–G MATTER. PEACE,” read a post on Salesforce’s account.

The post has since been deleted.

“Last Friday, we became aware of unauthorised access to one of our social media accounts. We took quick action and secured it,” a Salesforce spokesperson told CNBC in an email on Wednesday.

The spokesperson apparently didn’t comment on the content of the LinkedIn post but did point to a February blog post showing the status of diversity efforts.

As of last November, 3.4 percent of Salesforce employees in the US were Black, up from 2.8 percent in November 2018, according to the company’s diversity reports.

Internal tensions?

CNBC reported that the breach came after two black people revealed their issues working at Salesforce in their resignation letters.

Cynthia Perry, a senior manager who worked on design research, reportedly said in a resignation letter she posted on LinkedIn that she had “been gaslit, manipulated, bullied, neglected and mostly unsupported” as a Salesforce employee.

Vivianne Castillo, who had been a manager for design research and innovation, reportedly posted her resignation letter on LinkedIn as well, saying she was regularly asked to help with internal diversity, equity and inclusion efforts for free on top of her work.

Besides the BLM post, the Salesforce account last Friday also posted a separate post showing support for transgender people.

“SALESFORCE wants you to know that TRANS lives matter!” said the message, which was also deleted shortly after it had appeared online.

Tom Jowitt

Tom Jowitt is a leading British tech freelancer and long standing contributor to Silicon UK. He is also a bit of a Lord of the Rings nut...

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