Learn how the definition of the ‘connected customer’ changed due to the pandemic. As consumers now use multiple touchpoints, is brand loyalty being tested? And how have customer services technologies had to evolve to manage the expecta ...
2022
Google To Test Augmented Reality Glasses In Public
After privacy setback a decade ago, Google admits it is ready to begin testing new augmented reality glasses in the real world
Openreach Full Fibre Now Reaches 8 Million UK Premises
Another one million UK homes have been added to full fibre broadband connections in a three month period, Openreach confirms
Global Chip Shortage Not Over, Warns IDC
Global chip shortage is not over, as IDC analyst points to Russia's war in Ukraine impacting raw materials and the global supply chain
Google Data Centre In London Outage Blamed On Cooling Failure
As the UK temperature soared to a record high on Tuesday, a cooling failure resulted in an outage at a Google data centre in London
Twitter Wins Battle To Fast Track Elon Musk Lawsuit
Twitter will face Elon Musk in a Delaware courtroom in October, over his attempt to 'terminate his $44 billion takoever of the platform
Netflix Loses 1 Million Subscribers, But Predicts Q3 Growth
One million subscriber loss is less than 2 million prediction, as streaming giant offsets investor worry with forecast to add 1 million in Q3
Microsoft President Opens Up About Growing Shortage Of Workers
Microsoft's Brad Smith warns US companies are facing a “new era” of a stagnating labour pool, as fewer people enter the workforce
CMA To Reconsider Order For Meta To Sell Giphy
UK competition regulator, the CMA, tells Silicon UK it has agreed to reconsider over next three months its ruling to Meta to sell off Giphy
Lawsuit Alleges Antitrust Issues Over Apple Pay
Payment card issuer accuses Apple of abusing its market domination to thwart competition for its Apple Pay mobile wallet
US CISA Opens First Ever Overseas Office In London
American federal cyber agency CISA opens first overseas office in London, as it expands work with allies and international partners
Apple To Slow Hiring And Spending In 2023 – Report
Some teams at Apple will reportedly experience slow hiring and spending in 2023, as another tech giant tightens its belt
US Senators Plan Bill To Restore Net Neutrality
With FCC deadlocked, two democrat US senators are planning a bill to restore net neutrality regulations across the United States
An Introduction to CFD Trading: What Budding Traders Need to Know
There are countless ways traders can place potentially lucrative trades. Each is associated with unique benefits and naturally, has some potential risks. Having said that, one increasingly popular method is known as CFD trading. Ho ...
The Culture of Recruitment
Loyalty towards a business is often because of the company's philosophy. With the great resignation in full swing, can enterprises retain the talent they need by changing their business's culture?
Elon Musk Seeks To Block Twitter’s Request For Speedy Trial
No surprise in Twitter showdown, as Elon Musk files motion with US court to oppose platform's request for trial to be fast-tracked
Ofcom Mulls Further Sanctions On Russia’s RT Over Ukraine Coverage
Further sanctions? Russian news channel RT failed to preserve due impartiality in its coverage of the Ukraine conflict, UK's Ofcom finds
San Francisco Mayor Admits City Has To Adjust To Remote Working Reality
Mayor of San Francisco admits her city needs to adjust to new reality that many workers will not return to working in an office
Tesla Ordered To Refund Customer Over Autopilot Problems
Court in Germany orders Tesla to refund a customer thousands of dollars over problems with Autopilot driver's assistance system
Taiwan Alleges Chinese Apple Supplier Stole Secrets
Prosecutors in New Taipei allege Chinese firm stole commercial secrets from a Taiwanese supplier and poached its workforce
BT Seeks To Keep Network Running, After CWU Sets Strike Dates
Carrier frustrated after trade union rejects BT's highest pay award in 20 years, and sets strike date on 29 July and 1 August
Meta’s Ray-Ban Stories Can Now Make Calls Via WhatsApp
Calling you via...my smart glasses? WhatsApp calling and messaging now integrated into Meta's smart glasses (Ray-Ban Stories)
Sophos Sees Surge Of Ransomware Attacks Against Education Sector
Education sector is battling a significant increase in the number of ransomware attacks, and in some cases is taking months to recover
Amazon Ring Gave Doorbell Footage To US Police Without Owners’ Consent
Surveillance footage from Amazon Ring doorbells has been provided to US police forces 11 times so far in 2022, without a warrant or owner consent
Uber Sued By 500 Women Over Sexual Assault Allegations
But is Uber responsible? More than 500 women claim they were assaulted by Uber drivers and have filed a lawsuit in the United States
Tesla Autopilot Head Resigns After Five Years
Big loss for Autopilot development? Tesla AI and Autopilot leader Andrej Karpathy confirms he has parted ways with the EV maker
Twitter Not Planning Large Numbers Of Layoffs
Social media platform seeks to reassure workforce, saying it was not looking at company-wide layoffs, but it will continue its restructure
Celsius Network Files For Bankruptcy Protection
Troubled cryptocurrency lender Celsius Network confirms it has filed for bankruptcy protection as it seeks to restructure
Google Cloud Adopts ARM-based Chips
Bad news for Intel, AMD? Google Cloud unit has begun offering virtual machines (VMs) based on chip designs from the UK's ARM Holdings
Netflix Partners Microsoft For Cheaper Subscription Plan…With Adverts
Streaming giant Netflix has partnered up with Microsoft for a cheaper consumer subscription plan, that will feature adverts