2022

Silicon UK In Focus Podcast

Silicon UK In Focus Podcast: The Connected Customer

Learn how the definition of the ‘connected customer’ changed due to the pandemic. As consumers now use multiple touchpoints, is brand loyalty being tested? And how have customer services technologies had to evolve to manage the expecta ...

Recruitment, training, the great resignation, retaining talent, new jobs, skills gap, company culture, business communications

The Culture of Recruitment

Loyalty towards a business is often because of the company's philosophy. With the great resignation in full swing, can enterprises retain the talent they need by changing their business's culture?