TECHNOLOGY POWERING BUSINESS
Apple customers were more satisfied with the outcome of tech-support calls than HP or Dell customers, according to a study that concluded Apple was more likely to retain loyal, repeat customers.
Many of the cyberthreats your business faces are invisible. Learn how to shine a light on these threats and discover how to take action to protect your business
A Webroot survey has found those using social networks such as MySpace and Facebook are not doing enough to protect themselves from hackers and phishing scams.
An approved list of apps, or whitelist, is flavour of the month in security. But vendors and alanlysts question whether it can be a panacea
Fewer operators might mean higher prices, and Vodafone would provide half the country's mobiles, if a deal emerges
Not Sun or Oracle, but SpringSource, according to their CEO Rod Johnson; a recent survey and work on java specs with Google supports his opinion
A Researcher at IBM has found an encryption method that lets you operate on data without decrypting it: good news for the cloud and spam filters
Gmail is supposed to be a big threat to Microsoft's Outllok. If that's the case, Clint Boulton wants to know why Microsoft is helping fix a tool that will help users move to Google?
The PowerSensor technology could reduce energy usage by up to 50 percent, the company claims
Europe needs fast broadband to compete, but the EC will not allow telcos to take advantage and establish monopolies, said Commissioner Viviane Reding
Central Government money could get a quick payback and help meet carbon targets projects by overhauling local IT, says SOCITM
The US Department of Energy is ready to spend $3.9 billion (£2.4bn) on efforts to modernise the U.S. electric grid
Microsoft plans price cuts, free upgrades and other incentives to spread Windows 7 to as many users as possible once the operating system becomes available to the public in October
Microsoft has responded to claims that Outlook 2010 will lack sufficient standards support.
Many companies are not able to deploy separate backup data centre locations to provide the complete data-recovery system, relying instead on failover to separate storage arrays and servers within the same physical building
A SurePayroll survey finds businesses are losing up to $10,000 (£6065) for every bad hire--and a wide pool of desperate applicants and hurried hiring practices compound the problem
Britain's new Cyber Security Minister admits to counter-attack capability, and is accused of stealing President Obama's ideas, and eroding liberties
One Laptop Per Child (OLPC), designed to bring computers to developing nations, was criticised for using new hardware. Now it's available on a stick
The tech giant has been outlining its vision for making cities more energy efficient at a conference in Berlin
Plans for the Cyber Command come a month after President Obama declared cyber-security a "national security priority" in a speech
Dell officials are announcing that two of its PowerEdge server platforms, the R610 and R710, now meet the requirements needed for the EPA's Energy Star programme for servers, which was instituted in May
The remote wipe feature in Apple's new iPhone 3.0 software is good, but the restore failed Cameron Sturdevant. Luckily customer support in an Apple Store didn't let him down
The most recent example: San Francisco-based IT services provider BEAR Data Systems, has revealed that its hardware and virtualisation tools are enabling clients to achieve energy savings of 30 percent or more
Apple CEO Steve Jobs may have saved his life with a liver transplant, but questions about his medical leave could continue to dog his company, even after a highly successful June that saw the rollout of the iPhone 3G S.
An IDC analyst says that interest in the mobile data centres is high, but the global recession is holding down demand
Hero from HTC is a multi-touch, social-oriented Android phone with a keyboard version apparently planned. That should make the iPhone sit up!
Companies need the freedom to get at their data, to choose hosted or in-house options and more. All this can be found amongst open source solutions - but choose carefully, says Jason Brooks
Intel and Nokia announced a technology partnership. It's clearly about mobile devices, and Linux. But what exactly are they planning to do?
EnerNOC expects to use carbon accounting firm eQuilibrium to establish a lead role when companies have to meet greenhouse gas reporting rules
Tesco and others are using outsourcing and new IT to break further into the UK banking sector
While the economy has forced substantial cost-cutting, investment in areas such as virtualisation and cloud computing will increase